JENNIFER CALVO
Hermitage,TN
Summary
I am a billing specialist at heart, equipped with 20 years of AR experience and
Overview
19
19
years of professional experience
Work History
Accounts Receivable Specialist
Holladay Properties
Nashville, TN
11.2021 - 05.2025
- Posted cash receipts by batch.
- Created reports on Accounts Receivable performance for management review.
- Processed payments, refunds and adjustments to customer accounts.
- Assisted in month-end closing process including preparation of journal entries related to Accounts Receivable activities.
- Recommended process improvements that increased efficiency in Accounts Receivable operations.
- Applied cash receipts and performed daily bank deposits.
- Assisted with month-end and year-end closing processes.
Service Billing Clerk
The ICEE Company
Lavergne, TN
11.2020 - 10.2021
- Executed billing tasks and recorded information in company databases.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisors
- Created receiving reports and updated vendor balance sheets to record accounts payable
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
Senior Billing Specialist
Willis Towers Watson
Nashville, TN
06.2013 - 08.2019
- Generated and submitted invoices based on established accounts receivable schedules and terms.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Managed efficient and accurate processing of invoices and check requests.
- Reconciled discrepancies between customer accounts receivable data and general ledger entries.
- Ensured accuracy of billing information by verifying details with customers or other departments.
- Responded to customer inquiries regarding billing issues via phone, email or in-person meetings.
Accounts Receivable Specialist
Western Express Inc
Nashville, TN
08.2006 - 07.2012
- Reviewed accounts on a monthly basis to assess aging and pursue the collection of funds.
- Tracked contracts, proposals, and waivers to keep billing accurate and current.
- Submitted cash and check deposits, and generated cash receipts to record money received.
- Processed payments, refunds and adjustments to customer accounts.
- Performed daily cash application functions accurately and efficiently.
- Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
- Maintained organized records of all customer accounts receivable activity.
- Negotiated payment plans with delinquent accounts.
Education
High School Diploma -
Glencliff High School
Nashville, TN05.2002
Skills
- Invoice generation
- Payment processing
- Document management
- Invoice preparation
- Adjustment posting
- Payment posting
Timeline
Accounts Receivable Specialist
Holladay Properties
11.2021 - 05.2025
Service Billing Clerk
The ICEE Company
11.2020 - 10.2021
Senior Billing Specialist
Willis Towers Watson
06.2013 - 08.2019
Accounts Receivable Specialist
Western Express Inc
08.2006 - 07.2012
High School Diploma -
Glencliff High School