Jennifer Card
Beatrice,NE
Summary
Enthusiastic professional seeking a new challenging career. Detail oriented and experienced in handling month and year-end closings, reviewing financial reports and accounts payable and receivable. Meticulous, conscientious and methodical in approach. Over eighteen years of public service experience with state government specializing in banking and accounting.
Overview
19
19
years of professional experience
Work History
Banking and Accounting Manager
Nebraska Child Support Payment Center
Lincoln, NE
07.2022 - Current
- Managed banking reconciliations and monthly balance sheet statements for $25,000,000.00 monthly average payments being processed and disbursed.
- Managed and approved journal entries, receipt deposit documents, collection efforts, reconciliations, and daily/monthly reconciliations.
- Prepared and approved supporting documentation for all banking and accounting tasks.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Leveraged accounting and banking experiences and expertise to identify, propose and implement automated solutions and reduce manual processes.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Developed and implemented various procedures to improve accounting process.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Sr. Banking Specialist
Nebraska Child Support Payment Center
Lincoln, NE
12.2008 - 06.2022
- Balanced and processed all incoming payments from different sources (checks, ACH, cash, wire transfers, PayPal, PayNearMe, credit cards, bank bill pay, Kiosks)
- Gathered, evaluated and summarized account data in detailed financial reports.
- Reconciled accounts receivable ledgers to verify payments and resolve variances.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Created Accounting Journal Entries and Receipt Documents from numerous payment modes, sources, and bank statements, for all payments received and disbursed.
- Balanced and processed all outgoing disbursements of child support through warrant (checks)and ACH files daily.
- Performed all daily banking duties including setting cash for multiple bank accounts, wire transfers, stop payments, ACH reversals, refunds to payors, encoding errors and ACH credit and debit returns.
Customer Service Representative
Nebraska Child Support Payment Center
Lincoln, NE
01.2007 - 12.2008
- Provided excellent customer service by answering phone calls related to payment inquires, payment processing, refunds, and assisting customer's make payments.
- Educated customers about billing, payment processing and child support guidelines.
- Updated account information to maintain customer records.
- Met customer call guidelines for service levels, handle time and productivity.
- Researched and followed up with customers about resolved issues to maintain high standards of customer service.
Date Entry Specialist
Nebraska Child Support Payment Center
Lincoln, NE
09.2004 - 01.2007
- Performed research to identify and accurately apply payments to customer's accounts.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
Education
Bachelor of Science - Marketing Management
Bellevue University
Lincoln2009
Skills
- Accounts Payable and Receivable Auditing
- Bank Account Reconciliation
- Complex Problem-Solving
- Records Accuracy
- Account and Ledger Reconciliations
- Monthly Close Reporting
- Statement Reviews
- Documentation
Timeline
Banking and Accounting Manager
Nebraska Child Support Payment Center
07.2022 - Current
Sr. Banking Specialist
Nebraska Child Support Payment Center
12.2008 - 06.2022
Customer Service Representative
Nebraska Child Support Payment Center
01.2007 - 12.2008
Date Entry Specialist
Nebraska Child Support Payment Center
09.2004 - 01.2007
Bachelor of Science - Marketing Management
Bellevue University
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