Jennifer Carrigan
Isanti,MN
Summary
Proven expertise in crisis intervention and regulatory compliance, with a strong focus on person-centered planning and team leadership. Adept at developing support plans that drive positive outcomes.
Overview
17
17
years of professional experience
Work History
Designated Coordinator
First Choice Specialized Services, Inc.
Cohasset, MN
08.2009 - 12.2017
- Ensured compliance with Minnesota 245B requirements and state regulations.
- Developed, implemented and monitored person-centered support plans and outcomes.
- Coordinated intake, assessments, admissions, service initiation.
- Supervised, trained and evaluated direct support professionals.
- Conducted staff orientations, ongoing training and competency evaluations.
- Completed incident reporting, investigations and required follow-up.
- Ensured timely documentation met DHS and company standards.
- Monitored medication administration and ensured compliance with medication policies.
- Coordinated medical, mental health, therapy and community support services.
- Communicated regularly with guardians, case managers, families and interdisciplinary teams.
- Conducted quality assurance reviews and internal audits.
- Prepared for DHS licensing visits and implemented corrective action plans if needed.
- Managed consumer funds and completed quarterly financial reports.
- Assisted individuals in achieving goals related to independence, employment, recreation and community integration.
- Developed and implemented behavior support plans using positive reinforcement strategies.
- Maintained emergency preparedness plans and safety procedures
- Tracked training requirements and employee licensing deadlines.
- Conducted employee background studies.
- Billed for services using MN-ITS.
Foster Care Provider
Carrigan Foster Care
Cohasset, MN
06.2008 - 07.2009
- Provided emotional support and stability to adults with disabilities, fostering trust and resilience.
- Collaborated with social workers, educators, and healthcare providers to coordinate comprehensive support services.
- Implemented behavioral intervention strategies to promote positive behaviors and emotional regulation among consumers.
- Provided medication administration, records and monitoring in accordance with Rule 203 requirements.
- Conducted monthly fire drills and emergency drills.
- Maintained a safe and clean home for consumers.
- Transported and accompanied consumers to medical appointments and community activities.
- Maintained accurate records and documentation.
DSSP (Direct Service Support Professional)
METO (Minnesota Extended Treatment Options)
Cambridge, MN
10.2000 - 04.2003
- Provided direct care and supervision to adults with serious and persistent mental illness in a Rule 40 residential treatment program.
- Assisted consumers with ADLs, including personal hygiene, meal preparation, housekeeping and laundry.
- Transported and accompanied consumers to work programs, medical appointments, therapy, shopping and community activities.
- Monitored consumers' physical, emotional and behavioral well-being and documented observations and reporting concerns to clinical staff and supervisors.
- Implemented individualized treatment plans and behavioral support strategies under the direction of the treatment team.
- Maintained accurate daily documentation, progress notes, incident reports and consumer records.
- Assisted with medication administration and monitoring according to program policies.
- Used crisis intervention and de-escalation techniques to ensure consumer safety.
- Conducted Emergency Use of Controlled Procedures/Rule 40s which consisted of manual restraints when necessary to ensure the safety of consumers and staff.
- Participated in shift reports, team meetings and treatment planning discussions.
Education
Bachelor of Arts - Sociology
Bemidji State University
Bemidji, MN06-2011
Skills
- Crisis intervention and de-escalation
- Person-Centered planning
- Development and implementation of ISP, RMP, IAPP, BSP
- Risk assessment and management
- Team leadership
- Problem solving
- Conflict resolution
- Regulatory compliance
- Goal development and implementation
- Staff training and evaluations
- Organization and time management
- Communication and collaboration
Timeline
Designated Coordinator
First Choice Specialized Services, Inc.
08.2009 - 12.2017
Foster Care Provider
Carrigan Foster Care
06.2008 - 07.2009
DSSP (Direct Service Support Professional)
METO (Minnesota Extended Treatment Options)
10.2000 - 04.2003
Bachelor of Arts - Sociology
Bemidji State University