Jennifer Casey Mayo
Washington,DC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Bloomingdale's Department Store
08.2024 - Current
- Organized racks to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Leader
J Jill
11.2021 - 11.2024
- Increased customer engagement to drive interest and boost sales
- Managed CRM system to coordinate information from lead sources.
- Organized store events to promote brand awareness and attract new customers, increasing foot traffic during promotional periods.
- Increased sales by proactively engaging customers and providing personalized product recommendations.
Guest Service Representative
Bluegreen Vacations
09.2020 - 10.2021
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
Education
Associate of Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL09-2024
High School Diploma -
William H McKinley Technology High School
Washington, DC06-1997
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Building rapport
Certification
AA Health and Human Services
Timeline
Sales Associate
Bloomingdale's Department Store
08.2024 - Current
Retail Sales Leader
J Jill
11.2021 - 11.2024
Guest Service Representative
Bluegreen Vacations
09.2020 - 10.2021
Associate of Science - Health And Human Services
Ultimate Medical Academy
High School Diploma -
William H McKinley Technology High School
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