Detail-oriented professional with expertise in retail merchandising and inventory management. Proven ability to coordinate product displays that enhance visibility and drive customer engagement. Committed to fostering team productivity and delivering exceptional customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
General Merchandise Manager
Hy-Vee
Janesville
09.2023 - Current
Coordinates merchandising strategies to enhance product visibility and customer engagement.
Developed promotional displays aligned with seasonal trends to attract customer interest.
Managed inventory levels to ensure product availability, reducing stockouts.
Assesses movement history, pricing history and inventory reports.
Performed regular audits of merchandise stock to identify and address shrinkage.
Guided customers to find items throughout the store.
GM Clerk
Hy-Vee
Janesville
01.2023 - 09.2023
Restocked and merchandised products to drive sales growth.
Maintaining organized back storage room to support efficient restocking.
Preparing for new merchandise and promotions by building temporary displays and resetting existing sales space.
Keeping work areas clean, neat and organized for optimal productivity and worker safety.
Set up advertising signs on shelves and counters to enhance customer attraction and increase sales.
Collaborated with management to develop and execute strategies that increased customer engagement.
Building and maintaining working relationships with peers and upper management.
Monitoring and supporting proper electronic shelf label signage.
Contributing to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Team Member-Market
Target
Janesville
11.2021 - 12.2022
Greeted customers, assisted with product location, and facilitated loading or unloading heavy items and retrieving out-of-reach products.
Organized and maintained store displays to enhance product visibility and streamline customer navigation.
Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
Designed and set up advertising signs and displays of merchandise on floor to attract customers.
Maintained shelves by cleaning and restocking inventory.
Checked delivered merchandise and order information to verify shipment accuracy.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Identified and addressed spills promptly to ensure a safe shopping environment.
Followed instructions to properly arrange merchandise items.
Shift Lead
Pilot Flying J Travel Center
South Beloit
08.2020 - 06.2021
Coached and trained employees, managing daily work assignments to optimize operations.
Delegated tasks to employees while monitoring activities and ensuring timely task completion.
Resolved customer complaints and escalated issues to senior management for resolution.
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Ensured compliance with age verification laws for alcohol and tobacco purchases.
Processed sales transactions to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer services.