Nicole Guerrero
Plant City,FL
Summary
Dynamic General Merchandise Manager with a proven track record at Walmart, enhancing customer experiences through strategic product assortment and operational efficiency. Expert in inventory management and team development, driving revenue growth and boosting employee morale. Recognized for implementing effective merchandising techniques that elevate store performance and guest satisfaction.
Overview
9
9
years of professional experience
Work History
General Merchandise Manager
Walmart
Plant City, FL
02.2019 - Current
- Led merchandising strategies to optimize product placement and enhance customer shopping experience.
- Developed and implemented inventory management processes to improve stock accuracy and reduce shrinkage.
- Analyzed sales data to identify trends, adjusting merchandise assortments accordingly for optimal performance.
- Trained and mentored team members on best practices for visual merchandising and inventory control.
- Collaborated with cross-functional teams to coordinate promotional events, ensuring alignment with company goals.
- Conducted regular audits of merchandise displays, providing feedback for continuous improvement in presentation standards.
- Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Spearheaded seasonal promotions and markdowns to drive revenue while maintaining desired inventory levels.
- Analyzed sales data to identify trends and opportunities for growth within various product categories.
- Boosted employee morale with regular recognition programs, team-building events, and open communication channels.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
Operations Manager
CVS
Jersey City, NJ
12.2016 - 09.2018
- Streamlined operational processes, enhancing workflow efficiency and reducing turnaround times.
- Led cross-functional teams to implement process improvements, driving productivity and quality assurance.
- Developed and implemented training programs for staff, promoting skill development and operational excellence.
- Monitored key performance indicators to identify areas for improvement and optimize resource allocation.
- Facilitated communication between departments, ensuring alignment on operational goals and project timelines.
Education
High School Diploma -
Marist High School
Bayonne, NJSkills
- Service improvements
- Product assortment
- Operational efficiency
- Inventory management
- Team training and development
- Store layout
- Pricing strategy
- Merchandising techniques
- Guest experience support
- Department performance
- Retail display setup
- Maintaining stock levels
Languages
Spanish
Native or Bilingual
Timeline
General Merchandise Manager
Walmart
02.2019 - Current
Operations Manager
CVS
12.2016 - 09.2018
High School Diploma -
Marist High School