Jennifer ceja
Tucson,AZ
Summary
To further my experience as a Medical field and work in an environment where I can help patients in need as well as be a team player.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Patient Care Technician
Scion Health
07.2021 - Current
- Assisted nurses with tasks, improving workflow and efficiency.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Enhanced patient safety through monitoring vital signs and documenting medical records.
Customer Service Representative
C3 Communications
07.2013 - 10.2014
- Greeted each member with the best customer service
- Knowledge of Medicare Health Insurance
- Assisting with Prescription Refills, Prior Authorization and doctor selections
- Assisting Humana members with complete knowledge of their Medicare health plan
Medical Assistant
Sunrise Medical Center
06.2010 - 12.2011
- Greeted patients in a friendly manner.
- Assisted doctors with procedures.
- Performed phlebotomy, EKGs, and vital signs on patients.
- Updated patient information using E-Clinical Software.
- Completed and filed medical records for patients.
- Answered phone calls and scheduled appointments.
- Cleaned and stocked supplies in all rooms.
Medical Front office Administrator
Sunrise Medical Center
05.2010 - 12.2011
- Greeted patients with friendliness.
- Updated patient records using E-Clinical Software.
- Answered calls and scheduled appointments.
- Maintained professionalism at all times.
- Performed front office duties including phone answering and scheduling.
- Stocked supplies and ensured room cleanliness.
- Checked insurance and handled billing transactions.
- Managed incoming and outgoing log books.
Education
No Degree - Patient Care Technition
Brookline College
Tucson, AZ03-2020
Surgical Technologist
Medvance Institute
Grand Prairie, TX01-2011
Medical Assistant Program
Everest College
03.2010
High School Diploma - undefined
Cholla High Magnet School
07.1999
Skills
- Administering injections
- Phlebotomy skills
- Recording vital measurements
- Experienced with electronic medical records
- Document management
- Blood glucose testing
- CPR certification
- Patient services
- HIPAA compliance
- Certified in CPR/AED
- Catheter care
- Responding to emergencies
- Patient care quality
Timeline
Patient Care Technician
Scion Health
07.2021 - Current
Customer Service Representative
C3 Communications
07.2013 - 10.2014
Medical Assistant
Sunrise Medical Center
06.2010 - 12.2011
Medical Front office Administrator
Sunrise Medical Center
05.2010 - 12.2011
Medical Assistant Program
Everest College
High School Diploma - undefined
Cholla High Magnet School
No Degree - Patient Care Technition
Brookline College
Surgical Technologist
Medvance Institute
Certification
- Phlebotomy Certificate
- EKG-ECG Certificate
- Injection Certificate
- HIPAA Compliance Award
- CPR Certified
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