Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Patient Care Technician
Parkland Health
Dallas, US
02.2023 - Current
monitored patients' vitals and reported concerns to nurse
assisted patients with daily activities to promote comfort and independence
communicated effectively with nurses to ensure coordinated care
Performed blood draw procedures
Conducted electrocardiogram tests
Certified Medical Assistant
BSW Surgical Institute
09.2022 - 02.2023
Checked in and out patients, ensuring accurate data entry and efficient patient flow
Collect co-pays, facilitating smooth transaction process for patient visits
Verify insurances for office visits and surgeries
Rooming patients
Measure accurate vitals
Assist surgeon with in office procedures
Scheduling surgeries
Managed incoming phone calls in a professional manner
Certified Medical Assistant (CMA)
BSW Digestive Disease Frisco
01.2022 - 09.2022
Coordinated and scheduled medical procedures to optimize patient flow and resource allocation
Communicated patient results and addressed inquiries to ensure understanding and care continuity
Measured accurate vital signs
Roomed patients
Ensured cleanliness and stocked necessary supplies in patient rooms to support efficient patient care
Obtained prior authorizations for prescribed medications
Certifed Medical Assistant
Baylor Scott & White at TI
07.2021 - 01.2022
Administer medication and injections
Performed venipuncture and processed blood samples for laboratory analysis
Measured and recorded accurate vital signs to support patient assessments
Record patient history and chief complaints stated by the patient
Covid-19 swabbing and send out Covid-19 Cultures
Cleaned and restocked patient rooms to ensure a safe and hygienic environment for patient care
Perform numerous administrative duties
Patient Support Representative
CCS Medical
Farmers Branch, US
03.2020 - 05.2021
Assisted patients with insurance verification and benefits explanation.
Coordinated communication between healthcare providers and patients effectively.
Managed patient inquiries through phone, email, and in-person interactions.
Answered inbound and outbound calls to assist patients with ordering diabetic testing supplies
Medical Assistant
Premier Cardiovascular Care of Dallas
Dallas, US
03.2018 - 03.2020
Rooed patients, took vitals and EKGs, assisted physician with ablations, scheduled procedures, communicated results and addressed patient inquiries, refilled prescriptions, and handled prescription prior authorizations.
Supported physicians during patient exams and procedures, ensuring high-quality care at cardiovascular clinic.
Coordinated patient scheduling and appointment confirmations, enhancing clinic operational flow.
Prepared and maintained medical records in compliance with healthcare regulations.
Medical Assistant
Prism Health North Texas
Dallas, US
07.2016 - 08.2017
Back office: took patient vitals, assisted provider with pap smears, administered immunizations and medications including Penicillin and Rocephin.
Vaccine coordinator: managed vaccine inventory by tracking stock levels, ordering vaccines, and reporting temperature logs and usage to Dallas County.
Front desk: greeted patients, answered phones, collected co-pays, maintained client files per Dallas County and Ryan White Funding requirements.
Medical Assistant
Dr. Van Johnson Jr PLLC
Dallas, US
01.2015 - 02.2016
Prepared patients for examination through preliminary physical tests including blood pressure, weight, and temperature; summarized patient history, managed phone calls, collected co-pays and payments, and verified insurance.
Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
Counseled patients by effectively communicating physician's orders and addressing questions regarding surgery.
Scheduled surgeries by coordinating with surgical center, confirming times with patients, and preparing charts, pre-admission, and consent forms.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Medical Assistant
Choice Cancer Care
Irving, US
04.2013 - 06.2015
Obtained patients' weight, height, and vital signs to support accurate health assessments.
Prepares exam rooms or procedure rooms for the provider.
Assisted provider during patient exams and procedures, including bone marrow biopsies, to ensure safe and effective care.
Performed venipuncture to collect blood samples for laboratory analysis. and running test such as CBC and CMPs in office
Sending out blood samples to laboratory
Maintains confidentiality and protects sensitive data at all times
Managed front office operations, efficiently answering multiple phone lines, checking in and out patients, and collecting co-pays to enhance patient experience.
Compassion: Feeling with others, being one with others in their sorrows and joys
Having a profound spirit of awe and respect for all creation
Medical Assistant
Medical & Surgical Clinic of Irving
Irving, US
12.2008 - 04.2011
Administered medications and injections to patients in a clinical setting.
Assisted provider during patient exams and procedures, enhancing patient care experience.
Prepared exam or procedure rooms, ensuring readiness for provider and patient needs.
Obtained patient's weight, height and vital signs.
Record the chief complaint as stated by the patient.
Completed laboratory and diagnostic testing requests and scheduled patient appointments per provider orders.