Jennifer Center
Fayetteville,AR
Overview
11
11
years of professional experience
Work History
Timekeeper
Veterans Administration
Fayetteville, AR
10.2024 - Current
- Managed and maintained confidential employee payroll records.
- Confirmed attendance and hours worked
- Responded to employee inquiries regarding payroll and timekeeping.
- Tracked and managed employee leave balances, including vacation, sick, and personal leave.
- Utilized payroll software efficiently to process payroll and generate necessary reports.
- Connected with floor leads to compile attendance sheets at beginning of each shift and distribute information.
- Generated reports detailing employee absences, tardiness, and overtime hours worked.
- Calculated employee leave time by comparing available hours against listed hours.
- Verified accuracy of timesheets before submitting them for processing.
Medical Support Assistant
Veterans Administration
Fayetteville, AR
02.2023 - Current
- Prepared referral letters for specialist consultations following established protocols.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Scheduled appointments for patients via phone and in person.
- Assisted in the discharge process of patients from the hospital or clinic by providing instructions on follow-up care and medications prescribed.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records in accordance to HIPAA regulations.
- Maintained updated knowledge through continuing education and advanced training.
Appointment Coordinator
Washington Regional Medical Center
Fayetteville, AR
08.2022 - 02.2023
- Incorporated outside records into charts and EHR.
- Provided general clerical support such as filing, faxing, copying documents.
- Greeted patients and visitors, verified patient information and scheduled appointments.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Collected co-payments from patients at time of service according to established guidelines.
- Assisted with coding medical bills before submission to insurance companies.
Sales Project Manager
Dare Devil Displays
Bentonville, AR
11.2021 - 05.2022
- Assisted in developing pricing models for product offerings based on competitive analysis.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coached, developed and motivated team to achieve revenue goals.
- Led meetings with clients to discuss objectives, timelines, deliverables, budget constraints.
Processing Clerk
USPS P&DF
Fayetteville, AR
04.2014 - 01.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Lead and supervised in maintenance and distribution crafts.
- Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Loaded trays of envelopes into automated sorting machines.
Education
Certificate - Medical Billing And Coding
NorthWest Arkansas Community College
Bentonville, AR09-2022
Associate of Applied Science - Business Management
NorthWest Arkansas Community College
Bentonville, AR05-2022
Skills
- Insurance verification
- Customer Service
- HIPAA compliance
- Office administration
- Collections
- Medical billing and coding
- Filing and record keeping
- Attention to detail
- Proficient in Microsoft Office
Timeline
Timekeeper
Veterans Administration
10.2024 - Current
Medical Support Assistant
Veterans Administration
02.2023 - Current
Appointment Coordinator
Washington Regional Medical Center
08.2022 - 02.2023
Sales Project Manager
Dare Devil Displays
11.2021 - 05.2022
Processing Clerk
USPS P&DF
04.2014 - 01.2022
Associate of Applied Science - Business Management
NorthWest Arkansas Community College
Certificate - Medical Billing And Coding
NorthWest Arkansas Community College