Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Chaklos

Monroeville,PA

Summary

Hard workingCertified Pharmacy Technician with extensive experience at Rite-Aid Pharmacy, recognized for enhancing customer satisfaction through exceptional service and attention to detail. Proficient in data entry and medication dispensing, while ensuring compliance with HIPAA regulations. Adept at training new staff and managing drug inventory, fostering a collaborative team environment.

Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

10
10
years of professional experience

Work History

Certified Pharmacy Technician

Rite-Aid Pharmacy
02.2015 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Education

Medical Assistant -

Career Training Academy
Monroeville, PA
06.1997

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Team collaboration
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Patient confidentiality
  • HIPAA
  • Drug inventory control
  • Time management
  • Multitasking and organization
  • Empathy and patience
  • Medication safety protocols
  • Stocking medications
  • Point of sale systems proficiency
  • Refill requests

Timeline

Certified Pharmacy Technician

Rite-Aid Pharmacy
02.2015 - Current

Medical Assistant -

Career Training Academy
Jennifer Chaklos