Summary
Skills
Work History
Education
Certification
Accomplishments
Volunteer Experience
Overview
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Jennifer Chamberlin

Administration and Finance
Edinboro,PA

Summary

Results-driven professional with a strong background in customer service and financial operations. Recognized for effective communication and teamwork, committed to delivering exceptional service while achieving organizational goals. Passionate about continuous learning and providing technical support to clients.

Skills

  • Customer service
  • Accounts reconciliation
  • MS Office proficiency
  • Organizational skills
  • Detail oriented
  • Written communication
  • Financial analysis
  • Cash flow management
  • Google Suite proficiency
  • Time management
  • Verbal communication

Work History

Business & Finance Manager

Chamberlin Trucking
Edinboro, Pennsylvania
01.2009 - 02.2026
  • Managed financial operations, ensuring compliance with regulations and enhancing operational efficiency.
  • Prepared and analyzed monthly and quarterly financial statements, partnering with leadership to optimize procedures.
  • Managed financial reporting and analysis for operational budgets and forecasts.
  • Oversaw daily accounting functions to maintain accuracy and ensure regulatory compliance.
  • Established and maintained relationships with vendors, clients, and partners, supporting alignment with business objectives.
  • Evaluated business performance, identifying areas for improvement and implementing targeted strategies.

Tuition Management Specialist

Erie First Christian Academy
Erie, Pennsylvania
09.2023 - 09.2024
  • Coordinated with families to establish tailored tuition payment plans, enhancing financial accessibility through effective application of grants and scholarships.
  • Monitored tuition payments and followed up on delinquencies to ensure timely resolution while fostering respectful communication with families regarding outstanding balances.
  • Facilitated communication between EFCA administration and families on tuition matters, ensuring transparency and fostering understanding of financial responsibilities.
  • Managed accounts receivable, accounts payable, payroll, credit card accounts, bank deposits, and reconciliations to ensure precise financial tracking and timely reporting.
  • Performed month-end reporting to deliver insights on tuition revenue and financial status to the Board of Directors, supporting informed decision-making.

Bookkeeper

Erie First Assembly of God
Erie, Pennsylvania
03.2019 - 04.2020

Finance Office Manager (Freelance/Temporary Position)

Trophy Shop Engravers
Edinboro, Pennsylvania
12.2015 - 03.2019

Administrative Account Executive, Commercial Lines

The HDH Group
Erie, Pennsylvania
07.2005 - 07.2010
  • Negotiated contracts and pricing to align client expectations with company offerings and maximize value.
  • Negotiated insurance contracts with clients to align client needs with company goals, enhancing overall profitability.
  • Cultivated relationships with key decision makers through regular visits and follow-ups, increasing client loyalty and retention.
  • Developed strong client relationships to identify insurance needs and enhance client satisfaction.
  • Provided training and support to clients, promoting product utilization and engagement.
  • Achieved property and casualty license to enhance professional qualifications in the insurance sector.

Stop Loss Claims Specialist

Benefit Administrators, Inc.
Erie, Pennsylvania
03.2002 - 07.2005
  • Submitted proof of loss for members exceeding individual specific deductible to stop loss carriers, ensuring timely processing of claims.
  • Coordinated with insurance carriers to track groups' reimbursements, ensuring accuracy in financial reporting.
  • Managed relationships with Claims, Reporting, Finance, Compliance, and Account Management departments to ensure timely and reliable information exchange for marketing new and renewal stop loss coverage.
  • Tracked and logged new shock members for monthly reporting, ensuring compliance and supporting financial analysis. new shock members for monthly reporting purposes.
  • Prepared broker specific monthly, quarterly and yearly reports.

Medical Claims Coordinator

Regional Health Management Services
Erie, Pennsylvania
03.1996 - 07.2000
  • Submit claims to insurance companies applying CPT, HCPCS, and ICD-10 CM standardized codes to patient records to accurately reflect the services received.
  • Coordinated reimbursement processes for physicians and patients, facilitating timely payments from insurers.
  • Followed up with patients, healthcare professionals, and insurance providers to expedite claim payments.
  • Investigated rejected or denied claims to identify issues and resolve them efficiently.
  • Communicate with physicians, nurses, and other healthcare professionals to categorize the services a patient has received.
  • Examine operative reports used during surgery to apply procedure codes.
  • Oversaw payment transactions and invoice management to maintain financial accuracy.
  • Utilized proprietary billing software to enter and organize financial data.

Office Manager (Psychiatric Practice)

Dr. John W. Barteaux
Erie, Pennsylvania
01.1992 - 03.1996

Education

Accounting & Finance -

Southern New Hampshire University
Hooksett, NH
01-2018

Forensic Accounting -

Edinboro University
Edinboro, PA
01-2002

Certification

  • Intuit Bookkeeping Certification
  • QuickBooks Level 1
  • QuickBooks Level 2
  • QuickBooks Payroll
  • Certified Fitness Instructor, Revelation Wellness

Accomplishments

Member of The National Society of Leadership and Success 2017-2018

Volunteer Experience

  • Mystic Mountain Training Center, Treasurer, Board of Trustees, 01/01/17, 03/01/26
  • Erie First Assembly of God, Ministry Support, 01/01/18, Present

Overview

34
34
years of professional experience
1
1
Certificate

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Jennifer ChamberlinAdministration and Finance