Jennifer Champlin
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Batch Plant Operator
Heidelberg Materials
06.2024 - Current
- Set up batch based on specifications and capabilities for admixtures.
- Managed inventory levels effectively, ensuring accurate record-keeping for raw materials and finished products.
- Demonstrated strong leadership skills as an effective Batch Plant Operator, coaching staff members on key responsibilities while promoting teamwork that contributed to exceptional productivity levels.
- Calculated water to cement ratio for specific mixes.
- Scheduled aggregate bunkers and cement silo for filling.
- Provided comprehensive training to new hires, sharing technical knowledge, and best practices in batch plant operations.
- Quickly shut down equipment in emergency situations following protocols.
- Placed orders for materials and equipment with vendors.
- Operated and loaded plant with heavy equipment and maintained yard
- Managed operation of boilers, pumps and steam systems.
Field Supervisor and Driver
Hydroedge
01.2022 - 06.2024
- Supervised drivers while on frac pad during pick up and delivery
- Monitored safety of drivers while on site
- Kept teams on task to complete milestones on time.
- Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
- Conducted thorough pre-trip inspections to ensure the safety of the vehicle, equipment, and cargo before each journey.
- Loaded and unloaded water supplies efficiently, minimizing spillage while maintaining safety standards at all times.
- Enhanced customer satisfaction with timely deliveries and professional communication skills.
- Navigated various terrains and weather conditions, ensuring accurate water deliveries in rural areas.
- Collaborated with dispatchers to coordinate delivery schedules and address any challenges or changes in plans.
- Ensured optimal truck performance with regular maintenance checks and addressing issues promptly.
- Assisted in streamlining delivery processes for increased productivity and costeffectiveness.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
Garbage Truck Driver
Casella
07.2021 - 03.2022
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
- Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Increased productivity by completing assigned routes within specified timeframes despite weather or road conditions challenges.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Executed proper lifting techniques when handling large or heavy objects, minimizing risk of injury on the job.
- Supported company reputation with professional conduct and appearance while representing the organization in public spaces during collections.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Maintained truck cleanliness and functionality through regular inspections and maintenance tasks.
- Enhanced customer satisfaction by providing timely and courteous service during waste collection rounds.
Customer Service Representative
Gerber Collision
05.2018 - 07.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Maximized customer satisfaction through timely follow-ups on completed jobs, addressing any concerns or questions promptly.
- Streamlined communication between departments, updating job status boards regularly to keep team members informed about current projects.
- Aided in minimizing rework instances by ensuring proper quality control measures were followed throughout the repair process.
- Inspected vehicles to identify and document repair needs.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Inspected completed repairs for accuracy, quality and safety.
Risk Manager
State Farm
04.2014 - 05.2018
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Maintained a high level of product knowledge, staying current on industry trends and changes in regulations.
- Maintained detailed records of customer information and policy sales.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and promoting overall satisfaction.
- Connected with prospective clients to set appointments.
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Collaborated with underwriters to customize policies and ensure accurate risk assessment.
- Streamlined the quoting process by implementing an efficient system to track and manage leads.
- Increased policy sales by developing and maintaining strong relationships with clients.
- Conducted thorough risk assessments, identifying potential gaps in coverage and recommending appropriate solutions.
- Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
- Generated sales by recommending policies and add-ons.
- Conducted regular policy reviews with existing clients to ensure continued alignment with their evolving needs and risk profiles.
Education
CDL B - CDL
Casella Driver Program
Vermont04-2021
High School Diploma -
Bolivar Richburg
Bolivar NY06-2002
Skills
- Heavy equipment operation
- Materials handling
- Plant troubleshooting
- Scheduling coordination
- Concrete mixing expertise
- Batch plant operation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
Timeline
Batch Plant Operator
Heidelberg Materials
06.2024 - Current
Field Supervisor and Driver
Hydroedge
01.2022 - 06.2024
Garbage Truck Driver
Casella
07.2021 - 03.2022
Customer Service Representative
Gerber Collision
05.2018 - 07.2021
Risk Manager
State Farm
04.2014 - 05.2018
CDL B - CDL
Casella Driver Program
High School Diploma -
Bolivar Richburg
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