Jennifer Chandler
Key West,FL
Summary
Customer-focused professional with over ten years of experience supporting clients in real estate, healthcare, law, and administrative services. Known for a warm, people-first approach. Excel at helping others in both in-person and remote settings. Communicate, adapt quickly, and maintain steady performance under pressure. Bring attention to detail, strong follow-through, and a dependable presence to every customer-facing role.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent/Broker Associate
Preferred Properties
10.2023 - Current
- Built strong relationships with clients through responsive, helpful communication
- Managed listings and documents using CRM tools in a hybrid and remote workflow
- Maintained flexibility to meet changing client needs and expectations
- Assisted with contract coordination and negotiations from start to close
Licensed Physical Therapist Assistant
LHC (Island Home Care)
04.2023 - 06.2024
- Managed accurate patient records and remote documentation
- Supported patients with personalized care and communication
- Worked independently while collaborating with remote and on-site medical teams
- Provided updates and check-ins through telehealth when needed
Licensed Physical Therapist Assistant
Preferred Care Home Health
06.2019 - 05.2023
- Managed accurate patient records and remote documentation
- Supported patients with personalized care and communication
- Worked independently while collaborating with remote and on-site medical teams
- Provided updates and check-ins through telehealth when needed
Licensed Physical Therapist Assistant
Kindred At Home
03.2020 - 01.2020
- Managed accurate patient records and remote documentation
- Supported patients with personalized care and communication
- Worked independently while collaborating with remote and on-site medical teams
- Provided updates and check-ins through telehealth when needed
Licensed Physical Therapist Assistant
Select Medical and Aegis
12.2013 - 10.2016
- Managed accurate patient records and remote documentation
- Supported patients with personalized care and communication
- Worked independently while collaborating with remote and on-site medical teams
- Provided updates and check-ins through telehealth when needed
Paralegal/Legal Assistant/Case Manager
Law Offices of Kenneth S. Nugent, P.C.
07.2006 - 09.2013
- Handled client support and case updates with professionalism
- Used digital tools to coordinate across legal and insurance teams
- Explained legal processes and documents in clear, simple language
- Helped resolve claims and disputes in a high-volume legal environment
Marketing/Sales/Patient Care Coordinator/Executive Assistant
AICA
06.2002 - 06.2006
- Responded to customer and patient needs across multiple office locations
- Scheduled meetings and managed communications for the leadership team
- Assisted with marketing campaigns and tracked customer engagement
- Maintained calm, helpful support in fast-paced environments
Education
Bachelor’s Degree - Business Administration
Auburn University
Auburn, AL12.2002
Associate Degree - Applied Science, Physical Therapy
Wallace State
Hanceville, AL09.1998
Skills
- Clear written communication
- Friendly verbal communication
- Self-motivated
- Strong time management skills
- Comfort with digital tools
- Experience with EMR systems
- Experience with CRM systems
- Experience with Google Workspace
- Experience with Microsoft Office
- Experience with live chat
- Experience with ticketing systems
- Experience with virtual support
- Quick learner
- Adaptability to changing workflows
- Reliability under pressure
- Calm professional tone
- Organizational skills
- Focus on task accuracy
Certification
- Licensed Broker Associate for Real Estate, DBPR State of Florida, 2025-04-01, 2026-09-01
- Licensed Physical Therapist Assistant, State of Florida, 1998-11-01, 2025-11-01
- CASA (Court Appointed Special Advocate), 2009-03-01
Additional Information
I have consistently succeeded in remote and hybrid roles by staying focused, meeting goals, and communicating clearly with clients and teams. My background includes managing deadlines, solving problems efficiently, and building trust in professional settings. Known for being easy to work with, dependable, and always ready to help, qualities that make a valuable addition to any remote customer service team.
Professional Traits
- Approachable and solution-oriented
- Strong listener and effective communicator
- Detail-oriented and proactive
- Team-minded but capable of working independently
- Consistently dependable and respectful in all interactions
Timeline
Licensed Real Estate Agent/Broker Associate
Preferred Properties
10.2023 - Current
Licensed Physical Therapist Assistant
LHC (Island Home Care)
04.2023 - 06.2024
Licensed Physical Therapist Assistant
Kindred At Home
03.2020 - 01.2020
Licensed Physical Therapist Assistant
Preferred Care Home Health
06.2019 - 05.2023
Licensed Physical Therapist Assistant
Select Medical and Aegis
12.2013 - 10.2016
Paralegal/Legal Assistant/Case Manager
Law Offices of Kenneth S. Nugent, P.C.
07.2006 - 09.2013
Marketing/Sales/Patient Care Coordinator/Executive Assistant
AICA
06.2002 - 06.2006
Bachelor’s Degree - Business Administration
Auburn University
Associate Degree - Applied Science, Physical Therapy
Wallace State
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