Jennifer Chapin
Troy,MO
Summary
Dynamic nursing professional with extensive experience at BJC Progress West, excelling in staff development and quality improvement. Proven ability to enhance patient care through effective care coordination and ethical practice. Recognized for implementing training programs that fostered professional growth and optimized workflows, leading to improved patient outcomes.
Overview
15
15
years of professional experience
Work History
Assistant Nurse Manager
BJC Progress West
03.2022 - Current
- Supervised nursing staff, ensuring adherence to best practices and hospital protocols.
- Collaborated with multidisciplinary teams to enhance patient care and operational efficiency.
- Implemented staff training programs, fostering skill development and professional growth.
- Oversaw daily operations, optimizing workflows for improved patient outcomes and satisfaction.
- Managed scheduling and staffing needs, balancing resources to meet patient demands effectively.
- Developed strategic plans for departmental improvements, aligning with organizational goals.
- Led quality assurance initiatives, evaluating processes to maintain high care standards.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
Emergency Room Registered Nurse
SSM Health St. Joseph Hospital, Wentzville
01.2022 - Current
- Enhanced workflow efficiency by streamlining triage processes, reducing patient wait times significantly.
- Trained new staff on hospital protocols, ensuring adherence to safety standards and quality care delivery.
- Analyzed patient data to identify trends, contributing to improved clinical outcomes and operational strategies.
- Led quality improvement initiatives focused on enhancing patient satisfaction and care delivery efficiency.
Emergency Room Registered Nurse
BJC Progress West Hospital
02.2019 - Current
- Assessed and prioritized patient care needs in a high-pressure emergency environment.
- Collaborated with interdisciplinary teams to develop and implement treatment plans for diverse patient populations.
- Administered medications, monitored vital signs, and provided critical interventions during medical emergencies.
- Mentored junior nursing staff in clinical techniques and best practices for patient management.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
Registered Nurse, Emergency Department
SSM Health St. Joseph Hospital
06.2014 - 02.2019
- Administered emergency care to patients with acute conditions in high-pressure situations.
- Collaborated with multidisciplinary teams to develop and implement patient-centered care plans.
- Monitored vital signs and assessed patient status, ensuring timely interventions as needed.
- Educated patients and families on treatment options, promoting understanding of care processes.
- Mentored junior nurses in emergency procedures and best practices for patient management.
Emergency Department Technician
SSM Health St. Joseph Hospital
03.2011 - 06.2013
- Provided direct patient care, supporting nursing staff in high-pressure emergency situations.
- Assisted in triaging patients to prioritize treatment based on urgency and severity.
- Monitored vital signs and documented changes for timely medical intervention.
- Maintained cleanliness and organization of emergency equipment and supplies.
- Collaborated with multidisciplinary teams to enhance patient outcomes during critical care.
Education
Associate of Science - Nursing
Breckenridge School Of Nursing
St Louis, MO06-2014
Skills
- Ethical practice
- Staff development
- Quality improvement
- Care coordination
Timeline
Assistant Nurse Manager
BJC Progress West
03.2022 - Current
Emergency Room Registered Nurse
SSM Health St. Joseph Hospital, Wentzville
01.2022 - Current
Emergency Room Registered Nurse
BJC Progress West Hospital
02.2019 - Current
Registered Nurse, Emergency Department
SSM Health St. Joseph Hospital
06.2014 - 02.2019
Emergency Department Technician
SSM Health St. Joseph Hospital
03.2011 - 06.2013
Associate of Science - Nursing
Breckenridge School Of Nursing