Jennifer Charles
West Palm Beach,FL
Summary
Motivated and adaptable professional with strong problem-solving skills, a passion for learning, and a track record of thriving in fast-paced environments. Committed to delivering quality work and excellent customer experiences.
Overview
3
3
years of professional experience
Work History
MorseLife
Server
West Palm Beach, FL
06.2024 - Current
- Provide customer service and complaint resolution
- Greet customers when entering and leaving establishment
- Assisted residents with meal selection, dietary needs and special requests
- Communicated with kitchen staff to ensure timely and accurate meal delivery
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Answer residents questions and get manager if answer doesn't solve issue
Call Center Agent
Zafè imigrasyon
West Palm Beach, FL
01.2024 - 06.2024
- Ensure accurate maintenance and management of accounts receivable records, encompassing invoicing, payment monitoring, and collection activities
- Timely generation and dispatch of invoices to clients, with a focus on precision and adherence to company guidelines
- Proactively track and pursue outstanding payments, engaging with clients to resolve any discrepancies or issues promptly
- Handle incoming payments, including checks, credit card transactions, and electronic transfers, accurately allocating them to respective customer accounts
- Regularly reconcile accounts receivable, guaranteeing the accuracy and completeness of recorded payments
- Collaborate with internal teams like sales and customer service to address billing and payment-related inquiries or disputes
- Provide comprehensive reports on accounts receivable status, aging, and collection efforts to management at regular intervals
- Contribute to the development and implementation of policies and procedures related to accounts receivable management
- Stay abreast of industry best practices and changes in accounting regulations to ensure compliance and streamline accounts receivable processes
Wal-Mart Cashier
Walmart
West Palm Beach, FL
03.2023 - 11.2023
- Smile, greet, and thank customers with a positive attitude
- Stand for long periods of time while checking out customers quickly and accurately
- Keep your area clean and presentable
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
Cashier
Burger King
Lake Worth, FL
02.2022 - 03.2023
- Greets guests with a smile while receiving orders and processing payments
- Prepares and packages food and drink products
- Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Education
Diploma - Medical Assistant
Southeastern College
West Palm Beach, FLHigh school diploma - undefined
Santaluces Community High School
05.2022
Skills
- Cash Handling
- Warehouse Experience
- Food Service
- Packaging
- Food Preparation
- Patient service
- English
- Front desk
- Customer service
- Barista experience
- Food handling
- Cash register
- Computer skills
- Serving
- Guest services
- Assembly
- Communication skills
- Hospitality
- Phone etiquette
- Microsoft Office
Timeline
MorseLife
Server
06.2024 - Current
Call Center Agent
Zafè imigrasyon
01.2024 - 06.2024
Wal-Mart Cashier
Walmart
03.2023 - 11.2023
Cashier
Burger King
02.2022 - 03.2023
High school diploma - undefined
Santaluces Community High School
Diploma - Medical Assistant
Southeastern College