Jennifer Church
Whittier,CA
Summary
Professional liaison with strong background in fostering communication and building relationships. Skilled in team collaboration and adept at navigating changing needs to achieve results. Expertise in conflict resolution, project management, and strategic planning. Reliable, adaptable, and focused on driving success through effective partnerships and clear communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recognized consistently for performance excellence and contributions to success. Effective Coach bringing 20+ years of experience guiding, mentoring and developing both male and female student athletes. Driven and high-achieving with award-winning career. Passionate about mentoring to build sustainable training habits, supporting healthy lifestyles.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Liaison Revenue Specialist III
DaVita
12.2021 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams.
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
- Enhanced patient satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in any professional interactions.
- Developed and maintained courteous and effective working relationships.
- Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Assisted in drafting and revision of policy documents, improving clarity and compliance.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
COACH
Fullerton Joint Union High School District
06.2019 - Current
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others
- Enforced discipline both on and off-field to lead team with highest personal standards
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage
- Supervised academic progress of student-athletes and scheduled tutoring services when needed
- Developed game plans and adjusted to meet various game situations
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals
- Trained athletes in proper use of equipment for safety and maximum results
- Evaluated tapes of competition matches to assess strategies and plan counter approaches
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries
MANAGER OF OPERATIONS
Lauras Cafe And Bakery
08.1999 - 05.2021
- Devised processes to boost long-term business success and increase profit levels
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings
- Partnered with vendors and suppliers to effectively manage and budget
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands
- Managed purchasing, sales, marketing and customer account operations efficiently
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
Education
Associate of Arts - Liberal Arts And Sciences
Fullerton College
Fullerton, CA05.2001
Skills
- Team Leadership
- Motivational leadership style
- Performance improvements
- Developing agendas
- Responsible and reliable
- Representative experience
- Collaborative relationships
- Youth mentor
- Group facilitation
- Team Bonding
- Youth sports coach
- Effective communication
Certification
- Certified Food Safety Manager, Laura's Cafe and Bakery, 2002-CURRENT
- CPR and First Aid, EMS Safety, 08/01/21-08/01/23
- NFHS Concussion in Sports Training
- NFHS Sudden Cardiac Arrest Training
- NFHS Heat Acclimatization and Heat Illness Prevention Training
- NFHS Fundamentals of Coaching Training
- Title V Training
- NFHS COVID 19 Training and Protocols
Accomplishments
Shining Star 2024
Teammate of the Quarter 2024
ROPS Teammate of the Quarter 2023
Continuous Improvement 2022
Timeline
Liaison Revenue Specialist III
DaVita
12.2021 - Current
COACH
Fullerton Joint Union High School District
06.2019 - Current
MANAGER OF OPERATIONS
Lauras Cafe And Bakery
08.1999 - 05.2021
Associate of Arts - Liberal Arts And Sciences
Fullerton College