Jennifer Clark
Dallas,TX
Summary
Effective at setting up as many as 40 weekly procedures for 6 surgeons in a busy urology practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.
Overview
28
28
years of professional experience
Work History
Surgery Scheduler
North Dallas Urology Associates
09.2021 - Current
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
Certified Medical Assistant
Comprehensive Neurosurgery
09.2019 - 05.2021
- Scribe, Patient triage and care
- Scheduling and precertification of surgeries
- Call and schedule assist, neuromonitoring and anesthesia for surgical cases.
Office Administrator
Frisco Neurological Surgery
03.2018 - 09.2019
- Patient triage and care
- Scheduling and precertification of surgeries
- Call and schedule assist, neuromonitoring and anesthesia for surgical cases
- Patient check in and check out
- Apply codes for surgeries and office visits and send to billing
- Ordering office supplies.
Certified Medical Assistant
Family Medicine Associates of Carrollton
12.2015 - 06.2017
- Patient intake to include vital signs and record chief complaint in EMR
- Assist physician with colposcopies, pap smears and minor surgical procedures
- Suture removal
- Scheduling patient for diagnostic procedures
- Phone triage
- Calling patient with test results
- Preforming EKG, pulmonary function testing and audiograms
- Immunization and medication administration, colposcopies, and general women's wellness
- Phone triage, calling patients with test results
- Scheduling of in office procedures
Certified Medical Assistant
Centennial Ob/Gyn
06.2009 - 11.2015
- Assist in routine obstetrical care, phlebotomy, injections, Assisting physician with pap smears, (Novasure, D&C, Essure, Etc
Certified Medical Assistant
Family Medical Center of Garland
02.2000 - 09.2008
- Certified Medical Assistant, OSHA Coordinator, Medical assistant supervisor
Certified Medical Assistant
Jim Gilmore, MD, FACS
07.1996 - 02.2000
- Certified Medical Assistant, Surgical Assistant (facial cosmetic surgery, liposuction, hair transplant and facial laser)
- Pre and post operative patient instructions, post-operative patient care.
Education
IV certification -
Garland Fire Department
Garland, TX01.2005
Medical Assistant -
Ultrasound Diagnostic School
Irving, TX01.1996
High School Diploma -
Naaman Forrest HS
Garland, TX01.1993
Skills
- Scheduling of surgeries
- Medical Assistant Supervisor
- Staff training
- OSHA coordinator
- Organize/Conduct monthly staff meeting and in services
- Calendar Management
- Obtaining Authorizations
- Verifying Insurance
- Medical Terminology
- Organizational Skills
- Annual employee evaluations
- QI project implementation
- Ordering of medical supplies/medications/vaccines
- Facility Coordinating
- EHR Systems Expertise
- Data Entry Proficiency
Timeline
Surgery Scheduler
North Dallas Urology Associates
09.2021 - Current
Certified Medical Assistant
Comprehensive Neurosurgery
09.2019 - 05.2021
Office Administrator
Frisco Neurological Surgery
03.2018 - 09.2019
Certified Medical Assistant
Family Medicine Associates of Carrollton
12.2015 - 06.2017
Certified Medical Assistant
Centennial Ob/Gyn
06.2009 - 11.2015
Certified Medical Assistant
Family Medical Center of Garland
02.2000 - 09.2008
Certified Medical Assistant
Jim Gilmore, MD, FACS
07.1996 - 02.2000
IV certification -
Garland Fire Department
Medical Assistant -
Ultrasound Diagnostic School
High School Diploma -
Naaman Forrest HS
references
- Paige Miller, Administrator for Comprehensive Neurosurgery, 214-551-4458
- Serenah Howard, personal reference, 817-483-3005
references
- Paige Miller, Administrator for Comprehensive Neurosurgery, 214-551-4458
- Serenah Howard, personal reference, 817-483-3005
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