Hi, I’m
Jennifer Clark
Tellico Plains,TN
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
Work History
Williams Mountain Market And DeliTellico Plains, TN
Manager of a Market and Deli
06.2020 - Current
Job overview
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Coached sales team members in effective selling strategies and closing techniques.
- Managed team scheduling and coordinated appointments between sales teams and prospects.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Starr Regional Medical CenterAthens, TN
Physical Therapist Assistant
12.2012 - 06.2020
Job overview
- Communicated with physicians to provide updates on patient care.
- Assessed treatment plans and made adjustments as needed for maximum benefits.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Documented each patient case with updates in computer system.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Answered questions from patients via email, phone and in person.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Identified issues, analyzed information and provided solutions to problems.
Benchmark Physical TherapyEtowah, TN
Physical Therapist Assistant
11.2010 - 10.2012
Job overview
- Communicated with physicians to provide updates on patient care.
- Assessed treatment plans and made adjustments as needed for maximum benefits.
- Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Documented each patient case with updates in computer system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Rosen State Community CollegeOak Ridge
Associate of Science from Physical Therapy Assistance
08.2010
Skills
- Direct sales
- Sales presentations
- Sales processes
- Review of contracts
- Coaching and mentoring
- Patient service
- Needs assessment
- Interpersonal Communication
- Teamwork
- Flexible & Adaptable
- Critical thinking
- Planning and Coordination
Timeline
Manager of a Market and Deli
Williams Mountain Market And Deli
06.2020 - Current
Physical Therapist Assistant
Starr Regional Medical Center
12.2012 - 06.2020
Physical Therapist Assistant
Benchmark Physical Therapy
11.2010 - 10.2012
Rosen State Community College
Associate of Science from Physical Therapy Assistance