Jennifer Clark

Beauty Advisor

L’Occitane

2015 - Current

Trained customers on effective product application methods, enhancing their skillset.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Processed payments, entering sales in register for prompt customer service.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Maintained counter and display areas for cleanliness and organization.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.
Assisted in visual merchandising, making product displays more attractive and shopper-friendly.