Jennifer Cline
Sedalia,MO
Summary
I have worked in the medical billing field since 2013. I work from home remotely and love it. I am looking for another job that would be a better fit for me of course full time. I am hard working and like to be challenged. I learn fast, very organized and friendly. I am looking for a forever job until I retire.
Overview
5
5
years of professional experience
Work History
Chart Capture Representative
Team Health
08.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
- I work through software systems such as Cerner, Medi-Tek, Epic to retrieve documents from providers in the ER department. I work reports on incomplete Charts and send out escalation e-mails to providers. I also keep in contact with providers in regards to incomplete Charts. I processes batches for 8 sites currently and will be getting more sites soon.
Medical Billing Coordinator
Envision Physicians Services
06.2019 - 08.2023
- Improved billing accuracy by implementing stringent quality control measures and enhancing documentation processes.
- Streamlined medical billing procedures for increased efficiency, resulting in faster reimbursement rates for the healthcare facility.
- Reduced claim denials and rejections by conducting thorough audits and addressing discrepancies prior to submission.
- Enhanced patient satisfaction with clear communication of payment expectations, resolving concerns, and providing flexible payment options.
- Coordinated with clinical teams to ensure proper documentation was received for accurate coding and claim submissions, reducing delays in reimbursements.
- Verified insurance of patients to determine eligibility.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reconciled accounts receivable to general ledger.
Education
Bachelor of Science -
Central Methodist University
Fayette, MO05.2012
Associate of Arts -
State Fair Community College
Sedalia, MO05.2009
High School Diploma -
Smith Cotton High School
Sedalia, MO05.2002
Skills
- Paperwork Processing
- Customer Support
- Telephone Reception
- Records Management
- Customer Relations
- Retention Strategies
- Client Relationship Building
- Systems and Software Expertise
- Organizational skills
- Goal-oriented mindset
- Time management
- Customer service orientation
- Effective communication
Timeline
Chart Capture Representative
Team Health
08.2023 - Current
Medical Billing Coordinator
Envision Physicians Services
06.2019 - 08.2023
Bachelor of Science -
Central Methodist University
Associate of Arts -
State Fair Community College
High School Diploma -
Smith Cotton High School