Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Coakley

Kansas City

Summary

Experienced with operational process optimization and team management. Utilizes effective logistics coordination to streamline workflows and improve efficiency. Successfully led initiatives that enhanced productivity and client satisfaction. Track record of successfully implementing strategies that align with organizational objectives. Expertise in logistics management and team coordination.

Overview

8
8
years of professional experience

Work History

Operations Coordinator

C M Mose and Son
08.2020 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Oversaw day-to-day operations of large teams across several sites.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Assisant Manager

Hyvee
04.2017 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.

Education

No Degree - Culinary Arts & Pastry Arts

Johnson County Community College
Overland Park, KS
05-2011

High School Diploma -

Shawnee Mission East
Kansas
05-2008

Skills

  • Scheduling maintenance routes
  • Customer invoicing
  • Process implementation
  • Supply ordering of generators and warranties
  • Project scheduling
  • Logistics coordination
  • Operations management
  • Scheduling coordination between utility company and gas company
  • Compliance management, obtaining permits through cities and counties
  • Customer relationship management
  • Project planning

Timeline

Operations Coordinator

C M Mose and Son
08.2020 - Current

Assisant Manager

Hyvee
04.2017 - 06.2023

No Degree - Culinary Arts & Pastry Arts

Johnson County Community College

High School Diploma -

Shawnee Mission East

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Jennifer Coakley