Jennifer Cochran
Raleigh,NC
Summary
Healthcare professional with track record of effective patient care management and team collaboration. Expertise in developing and implementing individualized care plans that meet diverse patient needs. Known for strong focus on achieving results and seamlessly adapting to changing healthcare environments. Skilled in communication, conflict resolution, and resource management.
Overview
17
17
years of professional experience
Work History
Care Manager
Cumberland County CommuniCare, Inc.
07.2023 - Current
- Coordinated ongoing care for over 150 plus members with mental or behavioral health care needs of Medicaid recipients.
- Conducted tailored care management assessments to identify holistic care needs.
- Sent referrals for therapy services, housing, food and clothing resources and assisted with education and employment opportunities for any needs that were identified.
- Facilitated Child and Family Care Team meetings in collaboration with professionals in our educational system, as well as government agencies, to include local and surrounding Health Departments, Social Services, Social Security Administration, community Managed Care Organizations, Psychiatric Residential Treatment Facilities (PRTF), Residential and outpatient substance abuse treatment options.
Director of Social Services
Haymount Rehabilitation & Nursing Center
07.2019 - 04.2023
- Optimized resource utilization in 120-bed skilled nursing/assisted living facility with residents bringing wide-ranging diagnoses and requirements.
- Improved social services department operations with strategic approach, setting goals and implementing solutions to achieve targets.
- Identified barriers related to patient care, being solution-focused, providing resources such as transportation, medical equipment, and personal care service assistance.
- Coordination of care in partnership with community agencies, to include referrals and participation in MFP and CAP/DA programs.
Social Worker
Sanstone Health & Rehabilitation
12.2018 - 07.2019
- Coordinated care with interdisciplinary team and community contacts to promote successful disposition plans and continuity of care.
- Advocated on patient's behalf with appropriate local, state and federal agencies.
- Achieved treatment goals using thorough knowledge of crisis intervention techniques and supportive problem-solving.
- Conducted social work, study and treatment for social malfunction, maladaptive behavior, family conflict, victimization and difficulties meeting community or institutional requirement
- Maintained updated knowledge of medical and mental health diagnoses, disabilities, treatment procedures, common medications and side effects and medical terminology.
Property Manager
American Vertex Properties, LLC
08.2008 - 11.2010
- Efficiently managed several residential properties with the success of filling vacancies to 100% occupied within a quarter.
- Managed the daily operations of properties, advertised vacant properties, and handled tenant relations.
- Managed financial matters/reports
- Coordinated maintenance roster
- Enforced lease agreements
- Prepared performance-based reports
Education
Bachelor of Arts (BA) - Psychology
Ashford University
San Diego, CA12.2018
Master of Psychology - Clinical Psychology
UNC-Fayetteville State University
Fayetteville, NC05-2027
Skills
- Leadership in operations
- Proficient in electronic medical records systems
- Cross-cultural communication
- Accurate documentation
- Skilled in Microsoft Office applications
- Resource management expertise
- Comprehensive case coordination
- Department management
Timeline
Care Manager
Cumberland County CommuniCare, Inc.
07.2023 - Current
Director of Social Services
Haymount Rehabilitation & Nursing Center
07.2019 - 04.2023
Social Worker
Sanstone Health & Rehabilitation
12.2018 - 07.2019
Property Manager
American Vertex Properties, LLC
08.2008 - 11.2010
Bachelor of Arts (BA) - Psychology
Ashford University
Master of Psychology - Clinical Psychology
UNC-Fayetteville State University
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