Jennifer Coleman
South Lake Tahoe,CA
Summary
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature.
Overview
18
18
years of professional experience
Work History
Bar Manager
Camp Richardson Resort
11.2005 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Bartender
Aramark
04.2005 - 09.2005
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
Education
No Degree - English Literature
Plattsburgh State University
PlattsburghSome College (No Degree) - Cognitive Psychology
Buffalo State
Buffalo, NYSkills
- Legal Compliance
- Staff Scheduling
- Hiring and Terminations
- Disciplinary Action
- Cocktail Knowledge
- Labor and Overhead Cost Estimation
- Calm and Pleasant Demeanor
- Staff Training
- Operational Manuals
- POS Terminal Operation
- Skilled in Mediation
- Team Meetings
- Safe Serving Knowledge
- Control Inventory Costs
- Manage Promotions
- Liquor Law Compliance
- Menu Updating
- Issue Resolution
- Guest Interaction
- Delegating Assignments and Tasks
- Organizational Abilities
Teamwork and Collaboration
Timeline
Bar Manager
Camp Richardson Resort
11.2005 - Current
Bartender
Aramark
04.2005 - 09.2005
No Degree - English Literature
Plattsburgh State University
Some College (No Degree) - Cognitive Psychology
Buffalo State
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