Macenzey Turnick
Stow,OH
Summary
Dynamic bar manager with a proven track record at Ryes N Shine, excelling in performance monitoring and guest interaction. Skilled in maintaining health code compliance and implementing effective inventory control, resulting in reduced waste. Committed to enhancing customer experiences through exceptional service and conflict resolution.
Overview
8
8
years of professional experience
Work History
Bar Manager
Ryes N Shine
08.2023 - Current
- Maintaining high standards of customer service by staying up to date on bar and menu options as well as providing food recommendations for guests.
- Maintaining a clean and up to date on health codes bar.
- Upsell daily specials and beverage promotions to maintain our daily sales goals.
- Improving customer experiences by accurately taking food and drink orders.
- Continually stocking as needed as well as preparing what we will need stocked in the future.
- Implement daily effective inventory control systems to reduce food spoilage and waste.
Server
Winking Lizard Tavern
02.2021 - 03.2023
- Worked with POS system to place orders and manage bills.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, straws, etc.
- Accurately took food and drink orders.
- Set a positive tone for entire dining experience at the first point of contact for all guests.
Barista
Starbucks
08.2017 - 02.2021
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction.
- Maintained a clean work space in accordance to OSHA.
Education
High School Diploma -
Ohio Virtual Academy
Maumee, OH05-2021
Skills
- Performance monitoring
- ServSafe compliance
- Health codes compliance
- Foodservice management
- Conflict resolution
- Health and safety
- Legal compliance
- Hospitality and accommodation
- Guest interaction
Timeline
Bar Manager
Ryes N Shine
08.2023 - Current
Server
Winking Lizard Tavern
02.2021 - 03.2023
Barista
Starbucks
08.2017 - 02.2021
High School Diploma -
Ohio Virtual Academy