Leslie McAlpin
Retired Teacher
Moultrie,GA
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bar Manager
Belford’s Seafood And Steaks
04.2016 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Supervisor
A1 Staffing Inc:
10.2015 - 04.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Owner
Attitudes Salon
02.2009 - 04.2012
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Territory Manager
European Image Salon Suppliers
01.2002 - 01.2009
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Managed over [Number] accounts within [Location] territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Established successful account relationships with [Job title]s and [Job title]s by building rapport and maintaining consistent communication.
Education
High School Diploma -
Colquitt County High School
Moultrie, GAAssociate of Applied Science - Hotel And Restaurant Management
Georgia Southern University
Statesboro, GA06.2020
Skills
- Money Handling
- Performance Monitoring
- Anticipating Problems
- Investigating Complaints
- Corrective Actions
- Responsible Alcohol Service
- Managing Deliveries
- Shift Scheduling
- Staffing and Sales Reporting
- Suggestive Selling
- Supply Ordering and Management
- Delegating Assignments and Tasks
- Strategic Planning
- Staff Scheduling
- Skilled in Mediation
- Safe Work Practices
- Cost Control
- Menu Pricing and Writing
- Supplier Contract Negotiation
- Guest Satisfaction
- Fire Safety Regulations
- Vendor Relations
- Database Interface and Query Software
- Health Code Compliance
- Performance Improvement
- Issue Resolution
Certification
- Safe Serve
- Barcard
Timeline
Bar Manager
Belford’s Seafood And Steaks
04.2016 - Current
Supervisor
A1 Staffing Inc:
10.2015 - 04.2017
Owner
Attitudes Salon
02.2009 - 04.2012
Territory Manager
European Image Salon Suppliers
01.2002 - 01.2009
High School Diploma -
Colquitt County High School
Associate of Applied Science - Hotel And Restaurant Management
Georgia Southern University