Jacklyn Truelove
Cleveland,TN
Summary
Dynamic bar manager with a proven track record at Elks Lodge 1944, excelling in customer service and team leadership. Enhanced drink offerings through market research and staff training, fostering a loyal clientele. Skilled in inventory management and conflict resolution, consistently achieving operational efficiency and high customer satisfaction.
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Overview
15
15
years of professional experience
Work History
Bar Manager
Elks Lodge 1944
Cleveland, TN
05.2015 - Current
- Assisted in managing daily bar operations, ensuring smooth service and customer satisfaction.
- Learned inventory management practices to maintain optimal stock levels and minimize waste.
- Supported staff training on drink preparation techniques and customer service standards.
- Adapted quickly to high-pressure environments during peak hours, maintaining quality service.
- Balanced cash drawers daily, ensuring discrepancies were promptly addressed.
- Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
Equipment Operator
Amazon
Charleston, TN
01.2020 - 07.2021
- Operated high reach forklifts to efficiently move materials within warehouse environment.
- Implemented best practices for load securing to minimize product damage during transport.
- Oversaw daily operations, ensuring adherence to safety regulations and operational standards.
- Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
- Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
Direct Support Professional
Life Bridges
Cleveland, TN
02.2013 - 12.2015
- Supported individuals with disabilities in daily living skills, fostering independence and confidence.
- Assisted in implementing personalized care plans tailored to individual needs and preferences.
- Facilitated communication between clients and healthcare providers to ensure continuity of care.
- Mentored new staff on best practices for client interaction and support strategies.
Department Manager
Walmart
Soddy, TN
04.2011 - 08.2013
- Led cross-functional teams to improve operational efficiency and reduce costs
- Developed and implemented training programs, enhancing staff skill levels and productivity
- Streamlined departmental processes, resulting in improved workflow and reduced turnaround time
- Coordinated inventory management, ensuring optimal stock levels and minimizing waste
Education
GED -
Bradley Central High School
Cleveland, TN05-2010
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Inventory management
- Staff scheduling
- Conflict resolution
- Customer relationship building
- Inventory control
- Safety awareness
- Decision-making
- Financial reporting
- Check endorsement
- Money sorting
- Cash management
- Money handling
Timeline
Equipment Operator
Amazon
01.2020 - 07.2021
Bar Manager
Elks Lodge 1944
05.2015 - Current
Direct Support Professional
Life Bridges
02.2013 - 12.2015
Department Manager
Walmart
04.2011 - 08.2013
GED -
Bradley Central High School