Jennifer Coleman
Redding,CA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Night Manager
Tacobell
09.2020 - 08.2024
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Managed [Number] employees in delivering smooth, productive night shift operations.
- Enhanced team performance by providing regular training and promoting a positive work environment.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Processed customer orders quickly and accurately to meet dispatch targets.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Boosted revenue by identifying and promoting upselling opportunities to guests during nighttime.
- Negotiated with suppliers for overnight deliveries, ensuring uninterrupted availability of essential items.
Education
High School Diploma -
Liberty Christian
2732 Churncreek Road02.1990
Skills
- Security awareness
- Complaint Handling
- Guest Assistance
- Time management expertise
- Bank Deposit Preparation
- Employee Coaching and Mentoring
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Computer Skills
- Team Leadership
- Active Listening
- Decision-Making
- Problem Resolution
- Relationship Building
- Self Motivation
- Good Judgment
- Time management abilities
- Shift Scheduling
love my dog enjoy walking and swimming and just being outdoors
I have completed my serve saFE TEST AND AM CERTIFIED
Timeline
Night Manager
Tacobell
09.2020 - 08.2024
High School Diploma -
Liberty Christian