Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
BusinessDevelopmentManager
Jennifer Collins-Young

Jennifer Collins-Young

Arlington,WA

Summary

With over two decades of professional experience spanning diverse fields such as business ownership, military service, leadership, teaching, technical advising, and management, I have developed and honed my skills to become a versatile and competent professional. My military background has instilled in me invaluable qualities such as discipline, communication, and problem-solving, which have been instrumental in my professional career.

My Strengths lie in my strong organizational skills, excellent decision-making abilities, and successful track record of leading teams and projects to fruition. As a leader, I prioritize effective communication, active listening, and collaboration to achieve the desired outcomes. I am also adept at managing resources, assigning tasks, and providing guidance to ensure that every project meets its goals.

In Conclusion, I am confident that my extensive experience, skills, and passion make me a valuable asset to any team or project. I appreciate your consideration and look forward to the opportunity to contribute my expertise to your organization.

Overview

26
26
years of professional experience
1
1
Certification
1
1
Language

Work History

Leadership Development Coordinator

U.S. Coast Guard Leadership Development Center
06.2020 - 05.2022
    • Organized integration of critical leadership competencies into existing workflows.
    • Designed courses to meet company requirements and help develop new leaders within organizational structure.
    • Assisted leadership teams with building shared beliefs and attitudes across organizational structures.
    • Directed and improved program operations by analyzing data and making proactive adjustments.
    • Enhanced leadership development programs by incorporating experiential learning and team-building activities.

Leadership Instructor

US Coast Guard Leadership Development Center
07.2017 - 05.2022
    • Collaborated with fellow instructors to develop cohesive course materials and ensure consistent teaching methods across all classes.
    • Conducted ongoing assessments of program effectiveness, refining content and delivery techniques for optimal results.
    • Boosted participant engagement through team-building exercises that promoted collaboration and trust among group members.
    • Enhanced curriculum by incorporating feedback from past participants to continually improve the quality of instruction provided.
    • Promoted inclusion and diversity within the program by encouraging participation from individuals of all backgrounds and experiences.
    • Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
    • Mentored junior team members in effective meeting management techniques contributing to their professional growth while enhancing overall team performance.

Senior Technical Advisor

United States Coast Guard
07.2023 - Current
  • Mentored junior staff members, fostering supportive environment for professional growth and development.
  • Reduced downtime by 60% and increased efficiency through implementation of proactive training and maintenance procedures.
  • Managed multiple high-priority projects simultaneously while consistently meeting client expectations and deadlines.
  • Served as primary point of contact for triaging technical issues.

Senior Mechanic

United States Coast Guard
05.2022 - 07.2023
  • Assisted management with employee scheduling and workload distribution, ensuring efficient use of resources and timely completion of tasks.
  • Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
  • Utilized technical manuals and schematics for accurate diagnosis of complex mechanical problems, leading to successful repairs in minimal timeframes.
  • Mentored junior mechanics, sharing knowledge and expertise to develop their skills and improve overall team performance.
  • Improved workplace safety by conducting regular equipment inspections and enforcing adherence to safety protocols.
  • Contributed to positive team environment by offering assistance when needed and collaborating effectively with coworkers on challenging projects.

Senior Maintenance Mechanic

United States Coast Guard
10.2014 - 06.2017
  • Enhanced safety standards, resulting in significant reduction of workplace accidents.
  • Reduced machine breakdowns by 30% with regular inspections and timely repairs.
  • Participated in regular audits to ensure adherence to quality standards while identifying areas for improvement within the department.
  • Managed contractors during facility expansions and renovations, ensuring compliance with safety regulations and project specifications.
  • Conducted root cause analyses to identify recurring issues and develop long-term solutions, reducing repeat failures.
  • Collaborated with production teams to optimize equipment performance, minimizing downtime.
  • Mentored new hires in company policies and best practices, creating a more cohesive workforce.
  • Trained junior mechanics in advanced troubleshooting techniques to increase team productivity.

Journeyman Mechanic-Administrative Assistant

US Coast Guard
01.1998 - 10.2014
  • Boosted operational efficiency with timely troubleshooting and repair of malfunctioning machinery.
  • Maintained a clean and organized workspace, fostering a safe working environment for all team members.
  • Promoted a culture of continuous improvement by sharing best practices with team members and staying current on industry trends and advancements.
  • Exhibited strong attention-to-detail while following established protocols for repairing critical components.
  • Developed strong communication skills while routinely liaising between team members and supervisors regarding project progress and potential issues.
  • Improved safety standards, ensuring all equipment was maintained according to manufacturer recommendations and OSHA guidelines.
  • Managed various small-scale projects from initiation through completion, ensuring timely delivery without compromising quality standards.
  • Assisted in updating maintenance records, ensuring accurate documentation of work performed on each machine or system.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Prioritized urgent orders based on customer needs while balancing overall workload for optimal efficiency within the team.
  • Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Managed budgets and expenses, maintaining financial
  • Enhanced communication between departments through proactive coordination of meetings and events.
  • Supported human resources initiatives by coordinating and assisting with new hire orientations.
  • Streamlined office operations by implementing efficient filing systems and managing executive calendars.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Arts - Graphic Design

Arizona State University
Tempe, AZ
10.2027

High School Diploma -

Ketchikan High School
Ketchikan, AK
05.1995

Skills

  • Training and mentoring
  • Customer Support
  • Risk Management
  • Tech-Savvy
  • Training Curriculum Design
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Microsoft Windows and Office
  • Project Coordination
  • Virtual Training
  • Onboarding Programs
  • Learning Management Systems
  • Strategic thinker
  • Written and oral communication
  • Leadership training

Certification

  • Licensed HVAC Mechanic - Current
  • Basic Adobe Illustrator certificate - Current
  • Team leader-Meeting management instructor
  • Leadership and Management Instructor
  • Advanced Hydraulics system and equipment mechanic



Software

Adobe illustrator

Microsoft office

Adobe Photoshop

Timeline

Senior Technical Advisor

United States Coast Guard
07.2023 - Current

Senior Mechanic

United States Coast Guard
05.2022 - 07.2023

Leadership Development Coordinator

U.S. Coast Guard Leadership Development Center
06.2020 - 05.2022

Leadership Instructor

US Coast Guard Leadership Development Center
07.2017 - 05.2022

Senior Maintenance Mechanic

United States Coast Guard
10.2014 - 06.2017

Journeyman Mechanic-Administrative Assistant

US Coast Guard
01.1998 - 10.2014

Bachelor of Arts - Graphic Design

Arizona State University

High School Diploma -

Ketchikan High School
  • Licensed HVAC Mechanic - Current
  • Basic Adobe Illustrator certificate - Current
  • Team leader-Meeting management instructor
  • Leadership and Management Instructor
  • Advanced Hydraulics system and equipment mechanic



Jennifer Collins-Young