Summary
Overview
Work History
Skills
Timeline
Generic

Jennifer Comeau

Old Orchard Beach,Maine

Summary

I am a hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. I Operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. I am resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. I am Detail-oriented professional with proven knowledge of banking, customer service, and account management. Aiming to leverage my abilities to successfully fill the loan servicing position.

Overview

16
16
years of professional experience

Work History

Customer Service Specialist

Maine Community Bank
08.2023 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders efficiently while ensuring accuracy and timeliness in service delivery.
  • Managed high-volume calls, maintaining professionalism and composure under pressure.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Reviewed and verified various reposts daily.

Teller

Maine Community Bank
09.2021 - 08.2023
  • I Greet customers with professionalism and friendly and courteous demeanor.
  • Follow department policies and completed required paperwork for each transaction.
  • As a teller I give exceptional customer service with prompt acknowledgment and accurate account services.
  • I Respond to banking inquiries and requests from customers.
  • I Resolve problems and discrepancies concerning customers' accounts.
  • I Answer telephones to assist customers with questions and inquiries.

Shift Leader

Jackson’s Corner Store
05.2009 - 08.2021
  • I was responsible for opening and closing procedures of the store
  • The tasks involved are counting all money in registers and safe, turning on/off all equipment used for the day, checking in products from vendors and taking daily inventory of lottery sales
  • I maintained a clean and sanitary work environment for food prep and service areas
  • I delegated tasks to employees while maintaining a fun and calm work space for both employees and customers
  • Some of the skills needed are multitasking, answeing phones, taking orders from customers properly, counting back change
  • Making sure customers are satisfied and happy with both food anf service.

Head Bartender

Jumpin’ Jake’s Seafood and Cafe
05.2011 - 08.2020
  • As a head bartender/server I was responsible for counting all money in registers and assist with server cash outs
  • I was also responsible for taking daily liquor inventory and ordering as needed
  • Maintaining a clean and sanitary work environment for employees and customers
  • Greeting customers as they approached the restaurant, seating them in a timely and friendly manner
  • I had to answer any questions about both food and drink menu
  • Makng sure each customer was satisfied and returned was the main
  • Upselling appetizers, desserts and daily specials were expected of us.

Skills

  • Multitasking Abilities
  • Audit Preparation
  • Strong Sense of Banking Ethics
  • Cash Handling Expertise
  • Customer Satisfaction
  • Navigating computer programs efficiently
  • Customer Complaint Resolution

Timeline

Customer Service Specialist

Maine Community Bank
08.2023 - Current

Teller

Maine Community Bank
09.2021 - 08.2023

Head Bartender

Jumpin’ Jake’s Seafood and Cafe
05.2011 - 08.2020

Shift Leader

Jackson’s Corner Store
05.2009 - 08.2021

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Jennifer Comeau