Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER CORCORAN, PT, MBA

Scottsdale,AZ

Summary

Improving patient health by providing quality care and excellent leadership is my goal. I will accomplish this by utilizing my professional knowledge, hard-working attitude, organization skills, adaptability, and strong people skills to create a positive working environment. I am passionate about clinical innovation, organizational growth, development, and success. Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication. Results-driven leader with strong background in strategic management and organizational growth.

Overview

19
19
years of professional experience

Work History

Associative Director Clinical Operations

Optum
06.2021 - Current
  • Oversees the Arizona, Colorado, and New Mexico markets, with 50+ care coordinators and leaders providing utilization review and case management for patient-centric care
  • Analyze key performance indicators for proactive identification and solution process improvements
  • Developed and maintained strong relationships with our health plan and external partners for shared risk management
  • Played a key role in relationship building with the team to drive performance excellence, promote best practices, and seek solution-oriented initiatives
  • Selected and completed the Executive Director Mentorship Program for the West enterprise region
  • Piloted multiple programs for enterprise initiatives for strategic analysis, planning, and development
  • Successfully launched new clients for utilization management oversight and optimization
  • Cultivated high-performing teams by implementing leadership development programs.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.

Clinical Team Manager

NaviHealth/Optum
06.2019 - 06.2021
  • Led a team for the BPCI and Health Plan Markets, for efficient delivery of services throughout the healthcare continuum
  • Participated in JOCs to give clinical expertise to our partners that align with market goals
  • Spearheaded recruitment efforts, attracting top talent and expanding the capacity of the clinical team to serve more patients effectively.
  • Led quality improvement initiatives, identifying areas for improvement and implementing strategic action plans to address deficiencies.
  • Boosted staff morale, promoting a positive work environment through recognition programs and ongoing support.
  • Coordinated interdisciplinary care plans, fostering collaborative partnerships between nursing, medical, and therapy staff.
  • Improved patient care by overseeing the daily activities of a clinical team, ensuring adherence to established protocols.
  • Managed financial resources prudently, optimizing budgets while maintaining high-quality patient care standards.

Skilled Inpatient Care Coordinator

naviHealth
08.2018 - 06.2021
  • Dual role of TCC and SICC working with the BPCI program
  • Performed assessments using clinical skills and nH prediction tools determining the most appropriate post-acute setting for discharge
  • Led inter-disciplinary care team meetings determining the appropriate length of stay and resolved barriers to meet the date of discharge effectively
  • Participated in starting a new market for naviHealth in Arizona for the BPCI program

Physical Therapist

Rehab Care
10.2016 - 08.2018
  • Physical therapist in a home health setting, outpatient setting in an independent living community, skilled care setting in an assisted living community, dementia unit, and skilled nursing facility
  • Interim supervisor of home health setting with job duties including staff scheduling, care conferences with multidisciplinary members, obtaining new patient referrals for therapy services, verifying insurance duties, and managing physical therapy assistants, occupational therapists, and speech therapists

Physical Therapist

Therapy Rehabilitation Services
02.2007 - 10.2016
  • Contracted to acute care settings, skilled nursing facilities, long-term acute care, and hospice services
  • Most of the contract work is done in inpatient settings including ICU, trauma, orthopedic, telemetry, and general medicine
  • Lead therapy service team in Joint Commission accreditation and compliance
  • Implemented new orthopedic floor therapy services in a hospital setting

Physical Therapist

Select Specialty Hospital
09.2005 - 03.2007
  • Physical therapist at a long-term acute care facility specializing in increasing mobility skills of patients with multiple diagnoses including ventilator-dependent respiratory failure, post-trauma, neurological disorders, renal failure, and medically complex patients

Education

Master of Business Administration -

Capella University
06.2024

Master of Physical Therapy -

University of Wisconsin- La Crosse
12.2004

Bachelor of Science - Kinesiology- Exercise Science

University of Wisconsin- Eau Claire
05.2002

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Problem-solving
  • Performance management

Timeline

Associative Director Clinical Operations

Optum
06.2021 - Current

Clinical Team Manager

NaviHealth/Optum
06.2019 - 06.2021

Skilled Inpatient Care Coordinator

naviHealth
08.2018 - 06.2021

Physical Therapist

Rehab Care
10.2016 - 08.2018

Physical Therapist

Therapy Rehabilitation Services
02.2007 - 10.2016

Physical Therapist

Select Specialty Hospital
09.2005 - 03.2007

Master of Physical Therapy -

University of Wisconsin- La Crosse

Bachelor of Science - Kinesiology- Exercise Science

University of Wisconsin- Eau Claire

Master of Business Administration -

Capella University

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JENNIFER CORCORAN, PT, MBA