Jennifer Cortez
Bridgeport, TX,TX
Summary
I am looking for an opportunity to join a steady growth organization that is in need for a skilled, highly capable worker. I have an established track record in meeting personal sales plans, objectives, visual merchandising, and have managerial experience from a variety of locations. Throughout previous employment, I have been recognized by customers for my quality of service and approachable personality. Those who have previously worked with me would say I'm professional, honest, and efficient at everything I do.
Overview
28
28
years of professional experience
Work History
Merchandising Manager
Five Below
05.2023 - Current
- Optimized store displays and appearance via strategic merchandising.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Provided customers with exemplary service and made recommendations based on the customer's needs.
Fresh Market Associate
Braum’s Ice Cream & Dairy
02.2022 - 05.2023
- I receive and flow the merchandise to the sales floor
- Price, and merchandise product to company presentation standards
- Responsible for personal customer service goal for sales of in-store products
- I am responsible for maintaining sales floor presentation
- I ‘am also responsible for maintaining front end register, and customer service satisfaction.
Associate Manager
Store House Storage
03.2021 - 11.2021
- In charge of guiding new customers through rental, and leasing processes
- Also accountable for keeping facility, property, and units up to the highest standards of cleanliness
- Responsible for developing excellent customer relations by identifying potential customer storage needs and providing them with their storage solutions
- Improving sales objectives with customers through unit rentals, insurance of rentals, and sales of moving materials.
Assistant Manager
Extra Space Storage
03.2020 - 12.2020
- Responsible for developing excellent customer relations by identifying potential customer storage needs and providing them with solutions
- Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and sales of moving materials
- Responsible for guiding new customers through rental processes, and leasing
- Also responsible for keeping facility, and units up to the highest standards of cleanliness.
Lead Cashier
The Mattel Toy Store
01.2009 - 02.2011
- I received and unloaded trucks, flowed the merchandise to the sales floor, and stocked
- Priced and merchandised the product to company presentation standards
- Responsible for personal customer service goal for sales of in-store products
- I was responsible for maintaining sales floor presentation
- I was also responsible for maintaining front end registers, till counts, and asset protection.
Advertising Merchandiser
News America Marketing
08.2007 - 02.2009
- My responsibilities include setting up floor ads in grocery, drug and mass merchandise stores for our clients and maintaining those ads for a four-week period.
Childcare Worker
La Petite Academy
02.2007 - 03.2007
- Ensure the daily care of every child by following all licensing guidelines and implementing all company standards
- Created fun and interactive learning experiences while serving as a caregiver to children
- Communicated directly with parents and prospective parents to achieve success for their children.
Seasonal Sales Associate
The Yankee Candle Company
10.2006 - 01.2007
- I received and unloaded trucks, flowed the merchandise to the sales floor, and stocked
- Priced and merchandised the product to company presentation standards
- Responsible for personal customer service goal for sales of in-store products
- I was also responsible for maintaining sales floor presentation.
Target Distribution
09.2006 - 12.2006
- I was responsible for verifying and packed merchandise from master cartons to store cartons
- Maintaining a fast pace consistent flow
- Maintaining a clean and efficient work area.
Manager
Finish Line Inc
02.2002 - 04.2005
- I was accountable for managing all day-to-day operations, week to week objectives, and month to month planning of a store to achieve targeted productivity, sales and profitability
- I ensured customer service, store image, merchandise presentation, team development, asset protection, inventory control, and cost control in attainment of company objectives
- Team development, training, scheduling, and motivation of store personnel
- Completed all required Training.
Seasonal Sales Associate
Charlotte Russe Inc
08.2001 - 01.2002
- I was responsible for various tasks including but not limited to product merchandising, customer service, and day to day sales goals and objectives
- My primary job responsibilities included stocking, merchandising, locating items for customers, and creating a positive shopping experience.
Visual Merchandiser
Toys R Us
12.1999 - 10.2001
- I received and unloaded trucks, flowed the merchandise to the sales floor, and stock
- Priced and merchandised the product to company presentation standards
- I also assisted in the remodeling of two stores.
Sales Associate
Dillard's
09.2000 - 02.2001
- I was responsible for personal customer service for sales of in-store products for a specific department
- I was also responsible for maintaining sales floor presentation.
Companion Animal Specialist
Petco Inc
03.1997 - 11.2000
- I was responsible for the smooth and efficient operations of the reptile, aquatics department
- My responsibilities were, but not limited to meeting personal as well as store sales plans, and objectives
- I was accountable for managing all day-to-day operations, week to week objectives, and month to month planning of my department to achieve targeted productivity, sales and profitability
- I ensured customer service, store image, merchandise presentation, team development, asset protection, inventory control and cost control in attainment of company objectives.
Aquatic specialist
Petsmart Inc
03.1998 - 04.1999
- I was responsible for the smooth and efficient operations of the aquatics department
- My responsibilities were, but not limited to meeting personal as well as store sales plans, and objectives
- I ensured customer service, store image, merchandise presentation.
Customer Service, merchandiser
Albertsons
01.1996 - 09.1997
- I first started out as a sacker
- Packing customers groceries at check out and carried items to their vehicles
- Then I graduated to the health and beauty department where I received and unloaded trucks, flowed the merchandise to the sales floor, and stocked
- Priced and merchandised the product to company presentation standards
- I eventually moved on to the front-end movie department.
Education
High School Diploma -
Venture High School
Arlington, TX08.1999
Skills
I am a self-motivated, creative thinker who is highly adaptable and efficient at completing tasks I am an excellent communicator; Well-spoken and charismatic, qualities of which many customers never forget me for I work passionately and professionally, and always willing to advance in an opportunity (I am always willing to be trained/certified through the company) I'm exceptionally skilled at marketing and sales and have positively impacted business on and off of employment I've played a critical role in leadership and management and serve as a role-model to customers and the company
Timeline
Merchandising Manager
Five Below
05.2023 - Current
Fresh Market Associate
Braum’s Ice Cream & Dairy
02.2022 - 05.2023
Associate Manager
Store House Storage
03.2021 - 11.2021
Assistant Manager
Extra Space Storage
03.2020 - 12.2020
Lead Cashier
The Mattel Toy Store
01.2009 - 02.2011
Advertising Merchandiser
News America Marketing
08.2007 - 02.2009
Childcare Worker
La Petite Academy
02.2007 - 03.2007
Seasonal Sales Associate
The Yankee Candle Company
10.2006 - 01.2007
Target Distribution
09.2006 - 12.2006
Manager
Finish Line Inc
02.2002 - 04.2005
Seasonal Sales Associate
Charlotte Russe Inc
08.2001 - 01.2002
Sales Associate
Dillard's
09.2000 - 02.2001
Visual Merchandiser
Toys R Us
12.1999 - 10.2001
Aquatic specialist
Petsmart Inc
03.1998 - 04.1999
Companion Animal Specialist
Petco Inc
03.1997 - 11.2000
Customer Service, merchandiser
Albertsons
01.1996 - 09.1997
High School Diploma -
Venture High School
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