JENNIFER CRANSTON
Rochester,NY
Summary
Motivated clinical sales liaison with over 7 years of experience in infusion sales and 10 years as Registered Nurse. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Gifted at working with all types of personalities, building strong collaborative relationships and delivering impressive results.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Clinical Sales Liaison, Registered Nurse
Coram Infusion Pharmacy
Rochester, NY
12.2014 - Current
- Establish and grow core therapy admissions through customer relationships and provide responsive customer service within assigned hospitals and accounts
- Increased territory sales 150%
- Collaborate with case managers, physicians, referral sources and home health agencies to facilitate patient discharge and coordination of care
- Strategically devise and execute marketing plans
- Effectively communicate with all members of sales and operation teams to ensure timely customer care
- Instruct patients and caregivers on home infusion and enteral therapies, assessing ability to provide independent care
- Maintain up-to-date and detailed database of key contacts in Salesforce
- Ability to multi-task and perform job duties within expected time frames, prioritizing urgency as it relates to customer needs
Registered Nurse (Community Health Nurse)
Lifetime Care
03.2012 - 12.2014
- Case Manager-responsible for identification of patient appropriate services, supervision of home health aide staff and ongoing review and evaluation of utilization of services
- Assess patient and family needs, develop, implement and evaluate appropriate plan of care, collaborate with physicians and other health care team members
- Patient/family education including teaching on medications, disease processes, IV therapy, wound care
- Maintain weekly scheduling of patient visits and note appropriate focused care needs for each visit
- Used coordination and planning skills to achieve results according to schedule
- Carried out day-to-day duties accurately and efficiently
Registered Nurse
Highland Hospital
12.2010 - 08.2013
- Medical/Surgical floor, specializing in orthopedics
- Provide and coordinate health care for patients, collaborate with other health care providers, history-taking and assessment to collect patient data, assist in identification of patient problems, collaborate in plan of care based on existing standards and long-term goals, supervision of patient care technicians
- Assume role of charge nurse, including duties of delegating patient assignments, supervising nurses and patient care techs, maintaining quality patient caren
Education
Associate - Applied Science, Nursing
Monroe Community College
Rochester, NY 09.2008 - 05.2010
Associate - Applied Science, Accounting
Monroe Community College
Rochester, NY 09.1989 - 05.1993
Skills
Excellent communication and interpersonal skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Integrity is choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them.”
Brené Brown
Timeline
Clinical Sales Liaison, Registered Nurse
Coram Infusion Pharmacy
12.2014 - Current
Registered Nurse (Community Health Nurse)
Lifetime Care
03.2012 - 12.2014
Registered Nurse
Highland Hospital
12.2010 - 08.2013
Associate - Applied Science, Nursing
Monroe Community College
09.2008 - 05.2010
Associate - Applied Science, Accounting
Monroe Community College
09.1989 - 05.1993
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