Jennifer Crist
Amarillo,TX
Summary
Experienced in coordinating complex programs and managing multiple priorities with strong organizational and communication skills. Proven track record of fostering team collaboration and adaptability in fast-paced settings, driving efficiency and achieving goals effectively.
Overview
15
15
years of professional experience
Work History
PID Project Administrator
City Of Amarillo
Amarillo, TX
12.2025 - Current
- Developed and maintained project documentation, ensuring accuracy and compliance with city regulations.
- Assisted in budget tracking and financial reporting for various projects within the city's portfolio.
- Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
- Ensured compliance with company policies and industry regulations throughout all stages of a given project''s lifecycle.
- Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
Office Manager
City of Amarillo
Amarillo, USA
07.2022 - 11.2025
- Enter time for 34 employees on a daily basis
- Perform payroll through Workday on a weekly basis
- Enter in Purchase Requisition for the purchase of Fleet Vehicles for the City of Amarillo
- Enter in individual employee Performance Appraisals
- Supervise daily activity of Administrative Assistant II
- Enter all payment vouchers for outside vendor payments for Fleet Department
- Direct assist Superintendent and Assistant Superintendent with daily reports
- Issue internal voucher numbers for outside vendor invoices
- Reconcile fuel reports on a daily basis for all city usage
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
Administrative Assistant II
City of Amarillo
Amarillo, USA
03.2021 - 07.2022
- Write work orders for repairs to vehicles
- Close work orders when jobs are completed
- Reconcile work orders with outside vendor invoices
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Records Imaging Associate
AIG
Amarillo, USA
08.2020 - 03.2021
- Opening mail
- Prepping mail to be scanned
- Scanning mail into system
- Indexing scanned images into correct accounts
- Scanning in lockbox items into Sunview
- Logging in overnight deliveries
- Pulling original Death Certificates to return to clients
Assistant Store Manager
Murphy USA
Amarillo, TX
04.2020 - 08.2020
- Do daily paperwork
- Do daily bank deposits
- Do daily Texas Lottery Inventory
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
PSE
USPS
11.2019 - 03.2020
- Sort mail manually and on machinery
- Process mail through various systems to be delivered
Server
ACG - IHOP
Amarillo, TX
04.2019 - 11.2019
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
National Accounts Coordinator
Atlas Van Lines
Evansville, IN
09.2018 - 07.2019
- Generate quotes for final mile deliveries
- Register shipments into TMW system
- Liaise with consolidators to receive and deliver shipments
- Follow shipment through from registration to delivery
- Process shipments for billing
- Following billing to payments to consolidators
- Run interference for any issues that arise during delivery or billing
- Improved account management processes, increasing productivity and reducing response times to client requests.
- Negotiated favorable contract terms with vendors, ensuring cost-effective partnership agreements that maximized profits.
- Enhanced customer experiences by promptly resolving issues and proactively addressing potential challenges before they arose.
- Organized trade shows and industry events, showcasing company products and fostering valuable networking opportunities.
- Increased client satisfaction by effectively managing national accounts and addressing customer concerns in a timely manner.
- Coordinated cross-functional teams to ensure seamless execution of projects, resulting in satisfied clients and repeat business.
Server
Kipplee's
11.2017 - 04.2019
- Greet customers as they come into the restaurant in a timely and friendly manner
- Take food and drink orders
- Put orders into POS unit to send to kitchen
- Pull food orders and deliver to tables
- Generate checks for the guests and collect payment on checks
Sales Coordinator
Corporate Design Incorporated
Evansville, IN
01.2018 - 09.2018
- Generate quotes for sales staff
- Enter quotes into spreadsheet
- Convert quotes into orders
- Follow order all the way through from start to completion
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Server
ACG- Ihop
04.2016 - 11.2017
- Greeted customers as they came into the restaurant and seated them.
- Took food and drink orders from the customers and then processed said orders into the computer system to the kitchen staff.
- Pulled orders when they were completed and took the orders to the tables.
- Generated sales tickets and took payment for orders.
- Then gave customers change for the tickets
Branch Office Administrator
Edward Jones
06.2015 - 11.2017
- First point of contact for clients and prospective clients.
- Scheduled all appointments for the office.
- Ran the Financial Advisor's calendar and planned his days.
- Processed life insurance applications, processed all transfers into and out of the office.
- Handled all deposits into client accounts and any withdrawals that clients requested.
- Made sure all advertising material in the office was current and relevant to clientele of the office.
Server
Applebee's
11.2016 - 01.2017
- Greeted customers as they came into the restaurant and seated them.
- Took food and drink orders from the customers and then processed said orders into the computer system to the kitchen staff.
- Pulled orders when they were completed and took the orders to the tables.
- Generated sales tickets and took payment for orders.
- Then gave customers change for the tickets
Office Manager
M&L Transfer and Storage
Amarillo, TX
08.2011 - 04.2015
- Scheduling all moves and also all estimates done for moves.
- Typing up work orders.
- Producing invoices for moves and for storage.
- Pulling hours off time cards and producing payroll.
- Issuing checks for payroll and other bills.
- Issuing checks for tax purposes and for child support agency.
- Filing all invoices, work orders and bills in accurate filing system.
- Dispatching guys on their daily jobs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associates Degree - Business Administration
Amarillo College
12.2023
Level 1 - Associated Accounting Technician
Penwith College
Penzance, UK01.2007
Level 1& 2 - Bookkeeping
Penwith College
Penzance, UK01.2005
Bachelor's of Applied Science - Accounting
Wayland Baptist University
Plainview, TX12-2025
Skills
- Quickbooks
- Excel
- Open Office
- Microsoft
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of TCEQ required fuel reports.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
PID Project Administrator
City Of Amarillo
12.2025 - Current
Office Manager
City of Amarillo
07.2022 - 11.2025
Administrative Assistant II
City of Amarillo
03.2021 - 07.2022
Records Imaging Associate
AIG
08.2020 - 03.2021
Assistant Store Manager
Murphy USA
04.2020 - 08.2020
PSE
USPS
11.2019 - 03.2020
Server
ACG - IHOP
04.2019 - 11.2019
National Accounts Coordinator
Atlas Van Lines
09.2018 - 07.2019
Sales Coordinator
Corporate Design Incorporated
01.2018 - 09.2018
Server
Kipplee's
11.2017 - 04.2019
Server
Applebee's
11.2016 - 01.2017
Server
ACG- Ihop
04.2016 - 11.2017
Branch Office Administrator
Edward Jones
06.2015 - 11.2017
Office Manager
M&L Transfer and Storage
08.2011 - 04.2015
Level 1 - Associated Accounting Technician
Penwith College
Level 1& 2 - Bookkeeping
Penwith College
Associates Degree - Business Administration
Amarillo College
Bachelor's of Applied Science - Accounting
Wayland Baptist University