Jennifer Crow
Kokomo,IN
Summary
I am seeking a challenging and rewarding position within the Kokomo area. The ideal position would enable me to utilize my work experience, customer service skills, and the ability to multi-task in a fast paced environment to mutually benefit a thriving company and my personal development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Data Entry
State Health Insurance Assistance Program
10.2023 - Current
- Ensured accurate inventory management through meticulous record-keeping and timely data entry.
- Developed custom web forms for streamlined data entry, improving overall productivity.
- Supported company growth by consistently meeting or exceeding daily data entry quotas.
- Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Performed data entry with speed and accuracy.
Pharmacy Technician
Herbst Apothecary
01.2022 - 01.2023
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
- Accountable for assisting and coaching pharmacy technicians in the operation of systems and cashiers in the operation of cash registers
- Engaging customers and patients by greeting them, offering assistance, and resolving any issues to ensure a positive customer experience
- Conduct phone calls that do not require personal attention of the pharmacist
- Assist and support Pharmacy Department on inventory management activities
- Assist in the practice of pharmacy, in accordance with state, federal, and company policies
- Ensure information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Machine Operator
Snavely Machine
01.2021 - 01.2022
- Responsible for performing necessary pre-operation activities to ensure proper equipment startup and operation on multiple pieces of equipment
- Operate and monitor multiple pieces of equipment during operation to ensure quality production and minimal unplanned stops
- Proficient in working in a fast-paced environment, following standardized work procedures, and adhering to safe work practices
- Communicate effectively with team members and support teams to ensure continuous production of products at high quality levels with minimal wasted time and materials
- Conduct inspections of products to detect any machine related mistakes or flaws
- Identify and solve any issues that might occur during the shift
- Keep records of approved and defective units and final products
- Adhere to health and safety regulations
Billing Specialist
ReThink Behavioral Health
01.2018 - 01.2021
- Responsible for receiving and sorting incoming payments with attention to detail
- Accountable for managing the status of accounts and balances and identifying inconsistencies
- Responsible for issuing and posting bills, receipts, and invoices
- Ensure all clients remain informed on their outstanding debts and deadlines
- Write thorough reports on billing activity with clear and reliable data
- Provide solutions to any relative problems of clients
- Handle the medical billing for all assigned clients; including gathering billing information, claims submission, payment posting, and accounts receivable
- Ensure that all claims are submitted properly and timely with a goal of zero errors
- Communicate regularly with the client to answer any questions and provide client feedback on any coding errors or omissions
- Consult with providers and insurance companies to resolve any discrepancies
- Adhere to all applicable HIPPA compliances
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2018
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
- Accountable for assisting and coaching pharmacy technicians in the operation of systems and cashiers in the operation of cash registers
- Engaging customers and patients by greeting them, offering assistance, and resolving any issues to ensure a positive customer experience
- Conduct phone calls that do not require personal attention of the pharmacist
- Assist and support Pharmacy Department on inventory management activities
- Assist in the practice of pharmacy, in accordance with state, federal, and company policies
- Ensure information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Receptionist / Office Assistant
Dr. Alexander Fondak M.D.
01.2011 - 01.2015
- Greet and direct all patients arriving for scheduled appointments
- Obtain patient demographics and verifying insurance information during each visit
- Responsible for managing multiple phone lines, setting appointments, and conducting follow-up calls for patients needing extended care or referrals
- Obtaining patient authorization for medical records release
- (HIPPA Compliance)
- Accountable for meeting with the office manager to review the doctor’s notes and bill the appropriate charges, document the patients file, and provide the patients with all of the appropriate documents for follow up care
- Schedule any necessary appointments after completion of patient’s visit
- Responsible for general office tasks and providing exceptional customer service
- Arranged appointments for 6-10 patients an hour with our practicing physician to accommodate the office’s daily schedule
- Responsible for data entry and filing documents using standard medical record retention procedures
Education
High School - General Studies
Western High School
Russiaville, IN01.1998
Skills
- Precise Data Entry
- Efficient Numeric Data Entry
- Accurate Data Entry Methods
- Accurate Data Entry
Certification
- First Aid Certification
Timeline
Data Entry
State Health Insurance Assistance Program
10.2023 - Current
Pharmacy Technician
Herbst Apothecary
01.2022 - 01.2023
Machine Operator
Snavely Machine
01.2021 - 01.2022
Billing Specialist
ReThink Behavioral Health
01.2018 - 01.2021
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2018
Receptionist / Office Assistant
Dr. Alexander Fondak M.D.
01.2011 - 01.2015
High School - General Studies
Western High School
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