Jennifer Curcio

I have been with Oradell Animal Hospital for almost 30 years. I continue to provide exceptional client service in a fast paced veterinary hospital, assisting pet owners with appointments, emergency visits, and general inquiries. I coordinate and manage patient flow by preparing and filling 19 examination rooms for 12-16 doctors during daily operations. I handle a high volume of incoming communications, including answering 40-60 phone calls a day, emails, and voicemail messages, ensuring timely responses and accurate information. I also serve as a key liaison between clients and veterinarians, and hospital staff facilitating clear communication. I have supported the surgery department by managing messages and providing information regarding their hospitalized pet. I maintain accuracy and attention to detail while balancing multiple responsibilities in a high pressured environment. I demonstrate nearly 30 years of dedication, reliability and commitment to delivering compassionate customer service.