Jennifer Czernek
Foodservice Professional
Roselle,IL
Summary
Outgoing and friendly Foodservice Professional delivers consistent work for every assignment. Offers 10+ years in retail and foodservice industry environments and exceptional abilities in sales and customer service.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Server
Red Robin
11.2023 - Current
- Served food and beverages promptly while maintaining high quality service to over 100+ customers daily.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
Foodservice Professional
Various
01.2004 - 01.2014
- Worked at various dining establishments including: Fox & Hound, Rock Bottom Restaurant & Brewery, Bamboo Room, and North Beach Club.
- Worked in various FOH positions including: Server, Runner, Busser, Cocktail Server, Bartender, Party Host, and Hostess.
National Sales Account Coordinator
US Foods
06.2022 - Current
- Coordinated meetings, calls, and business reviews for a 3-person account executive team with a portfolio of 200+ accounts.
- Gathered, organized and analyzed data, to deliver key metrics for over $75M in annual sales in order to drive success of business.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Updated internal databases with account information on a daily basis to maintain concise, clear records.
Education
Associate of Applied Science - Management
College of DuPage
Glen Ellyn, IL 05.2001 -
Skills
Customer Service
Certification
ServSafe Food Handler (ID #6823678)
Timeline
ServSafe Food Handler (ID #6823678)
01-2024
ServSafe Alcohol (ID #25104439)
01-2024
Server
Red Robin
11.2023 - Current
National Sales Account Coordinator
US Foods
06.2022 - Current
Foodservice Professional
Various
01.2004 - 01.2014
Associate of Applied Science - Management
College of DuPage
05.2001 -