Jennifer Dague
Honolulu,HI
Summary
Friendly and reliable associate offering unmatched customer service and workplace focus. Proficient in Microsoft applications with excellent multi-tasking aptitude. Experience in scheduling, record-keeping, reporting data, and maintaining files. Eager to contribute to a team by excellent communication, problem-solving, and fast learning skills.
Overview
5
5
years of professional experience
Work History
Front End Associate
Morale, Welfare, And Recreation (MWR)
01.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with questions or concerns that they had.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Retail Associate
Non-Appropriated Funds (NAF)
01.2020 - 08.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Logged reports, expenses, receipts, and sales in company database.
- Used POS system to process sales and returns, with excellent credit and cash handling.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Accurately ordered merchandise to meet the business's needs and prevent overstock.
Front Desk Associate
Non-Appropriated Funds (NAF)
11.2018 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Developed and maintained positive relationships with guests for satisfaction.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT01.2024
High School Diploma -
Tecumseh High School
New Carlisle, OH2017
Skills
- Time Management
- Team Contribution
- Customer Service
- Typing 40 WPM
- POS Software
- Organization
- Excellent Written and Verbal Communication
- Attention to Detail
- Microsoft Applications Proficiency
- Administrative Tasks
- Telephone Etiquette
- Education Skills
Timeline
Front End Associate
Morale, Welfare, And Recreation (MWR)
01.2023 - Current
Retail Associate
Non-Appropriated Funds (NAF)
01.2020 - 08.2022
Front Desk Associate
Non-Appropriated Funds (NAF)
11.2018 - 01.2020
Bachelor of Arts - Elementary Education
Western Governors University
High School Diploma -
Tecumseh High School
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