Jennifer Dauzy
Lawton,OK
Summary
Attentive Dispatcher dedicated to providing reliable support and sound organization strategies for call coordination. Well-versed in telephone and two-way radio communication for relaying quick messages, work orders and field instructions.
Overview
8
8
years of professional experience
Work History
Telecommunicator I
City Of Lawton
Lawton, OK
11.2021 - Current
- Monitor radio frequencies and phone lines between emergency personnel, police, and the public
- Provides life-impacting instructions to callers before responders arrive as appropriate
- Operates a two-way radio. Dispatching police, fire and medical responders to calls for service and gives updates to remote responders
- Performs multiple tasks simultaneously, efficiently
- Makes fast paced decisions
Registered Dental Assistant / Care Coordinator
Live Oak Oral Surgery
Lawton, OK
05.2019 - 11.2021
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction
- Provided patients with treatment information, ensured comprehension
- Performed general chair-side duties to assist with various procedures, including general and oral surgery.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sterilized trays, instruments and surfaces for clean dental office setting and patient safety.
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Financial Counselor
Southwestern Medical Center
Lawton, OK
03.2016 - 05.2019
- Worked full time (40 hours per week)
- Balanced deposits and credit card payments each day
- Assisted patients in filling out check-in and payment paperwork
- Received co-payments and compiled daily financial records
- Educated patients on plans for treatment and payment
- Provided patient education
- Ensured HIPAA compliance
Sales Associate
Dillard's
Lawton, OK
03.2015 - 03.2016
- Worked part time (30 hours per week)
- Organized racks and shelves to maintain visual appeal of the store
- Closing/opening the store
- Handling cash/credit transactions
- Greeted customers
- Kept work areas clean and neat
- Prepared merchandise for the sales floor
Education
Dental Assistant Student - Dental Assisting
Wichita Falls Dental Assistant School
Wichita Falls, TX03.2020
Medical Terminology -
Great Plains Technology Center
Lawton, OK2016
High School Diploma -
Cache High School
Cache, OK2014
Skills
- Strong writing and verbal skills
- Computer-aided dispatch system
- calm under pressure
- Multitasking ability
- Work schedule management
- Team collaboration
Qualifications Summary
I've worked with the COL Emergency Communications Center over the course of one year and have multiple certifications in EMD, EPD and EFD, along with continuing education that comes with being a dispatcher. Taking initiative is something that is important to me. I will help my co-workers by calling water, sewer and reporting parties back when it is needed along with taking overtime and helping out the center's activities when necessary.
I have had experience with leadership at my past jobs and enjoy being in a position where others' can ask questions and feel welcome to come to myself as a person and a leader. I am extremely patient and can work with many different people and their training needs.
I am consistently working on my dispatching skills and finding things I can improve on.
I believe that the Telecommunicator II position will help me pursue the goals I have set for myself as a dispatcher.
Timeline
Telecommunicator I
City Of Lawton
11.2021 - Current
Registered Dental Assistant / Care Coordinator
Live Oak Oral Surgery
05.2019 - 11.2021
Financial Counselor
Southwestern Medical Center
03.2016 - 05.2019
Sales Associate
Dillard's
03.2015 - 03.2016
Dental Assistant Student - Dental Assisting
Wichita Falls Dental Assistant School
Medical Terminology -
Great Plains Technology Center
High School Diploma -
Cache High School
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