Jennifer Davenport
California,PA
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Patient-focused [Job Title] offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Detox Technician Detox Counselor
Ohana Recovery
03.2022 - Current
- Improved patient comfort by providing compassionate care and support during detoxification process.
- Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
Political Intern
Sb Strategic Consulting
01.2013 - 02.2018
- Enhanced campaign outreach by organizing and executing voter registration drives.
- Assisted in developing policy proposals for candidate''s platform, resulting in a comprehensive and well-researched agenda.
- Conducted thorough research on political issues to better inform candidate''s decision-making process.
- Improved office efficiency by managing schedules, coordinating meetings, and handling correspondence for the campaign team.
Customer Service Representative
Convergys
02.2009 - 04.2010
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Certification of Counseling - Substance Abuse Counselor, Behavioral Health
Addiction Training Institute
Weston, FL01.2024
Master of Arts - Communication Studies
West Los Angeles College
Culver City, CA06.2006
Skills
- Vital Sign Monitoring
- Patient Assessment
- Patient Transportation
- CPR Certification
- Team Collaboration
- Interpersonal Communication
- Crisis Intervention
- Computer Literacy
- Healthcare Coordination
Timeline
Detox Technician Detox Counselor
Ohana Recovery
03.2022 - Current
Political Intern
Sb Strategic Consulting
01.2013 - 02.2018
Customer Service Representative
Convergys
02.2009 - 04.2010
Certification of Counseling - Substance Abuse Counselor, Behavioral Health
Addiction Training Institute
Master of Arts - Communication Studies
West Los Angeles College
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