Dynamic and results-oriented professional with a proven track record at Amazon, adept in adaptive learning and Microsoft Office. Excelled in enhancing employee performance through effective training and mentoring, significantly improving training program effectiveness. Skilled in fostering collaborative learning environments and driving talent acquisition, demonstrating exceptional peer mentoring and employee relations expertise.
Hi, I’m
Jennifer Davis Johnson
CHARLOTTE,NC
Summary
Overview
10
years of professional experience
Work History
Amazon
Learning Ambassador
06.2020 - Current
Job overview
- Served as a mentor teacher for new associates, providing guidance and support throughout their first days of associate experience.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with associates and leadership
- Conducted needs assessments to tailor training programs that address specific skills gaps.
- Analyzed training program effectiveness, making data-driven adjustments for continuous improvement.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
Harris Teeter
Department Supervisor
06.2014 - 06.2020
Job overview
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 15 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Education
Capella UniversityMinneapolis, MN
Bachelor of Science from Business Administration And Management
09.2020
University Overview
- Dean's List Spring 2016/ Fall 2018
Specialization in Human Resource Management
Skills
Adaptive Learning
Peer Mentoring
Collaborative learning
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Talent Acquisition
Onboarding and Orientation
Affiliations
Affiliations
- Church
Timeline
Learning Ambassador
Amazon
06.2020 - Current
Department Supervisor
Harris Teeter
06.2014 - 06.2020
Capella University
Bachelor of Science from Business Administration And Management