Open To Work
Jennifer Davis
Galesburg
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Third-Party Billing ProcessorQuality Control AnalystCustomer Service RepresentativeData Entry ClerkWork From Home AgentWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteSalary Range
$15/hr - $30/hrImportant To Me
Flexible work hoursWork from home optionPaid time offSummary
Detail-oriented and dependable professional with experience in administrative support and customer service. Strong communication and organizational skills with the ability to manage multiple responsibilities efficiently. Committed to providing excellent service, maintaining accuracy, and contributing positively to team and organizational goals.
Overview
9
9
years of professional experience
4031
4031
years of post-secondary education
Work History
Housekeeper
Super 8 by Wyndham
Peoria
01.2021 - 10.2022
- Streamlined shift transitions by coordinating and preparing essential supplies, ensuring continuous operational workflow.
- Consistently exceeded cleanliness standards while completing assignments within rigorous timeframes.
- Implemented systematic pre-cleaning protocols to optimize room preparation and ensure thorough sanitation.
- Monitored and documented equipment malfunctions, facilitating prompt repairs to maintain facility safety and prevent downtime.
Assistant
Affordable Painters
Cuba
04.2018 - 10.2021
- Managed sensitive customer information with high accuracy, ensuring compliance with data management and tracking standards.
- Managed competing priorities in a fast-paced environment to consistently meet organizational deadlines.
- Optimized team productivity by organizing and restocking inventories based on specific daily operational requirements.
Third-Party Billing Processor
DHL Global Forwarding
Peoria
03.2017 - 01.2019
- Assisted the accounting department by providing accurate financial reporting and comprehensive administrative support.
- Investigated and resolved complex billing discrepancies to secure outstanding payments and maintain ledger accuracy.
- Facilitated timely accounts receivable collections by generating and distributing detailed customer account statements.
Quality Control Analyst
Contract Distribution Inc.
Peoria
02.2014 - 03.2017
- Conducted rigorous quality inspections at multiple production stages to ensure adherence to strict regulatory and industry standards.
- Maintained precise quality control records by accurately entering inspection data into enterprise tracking systems.
- Reduced production errors and waste by performing meticulous material testing and process audits.
Education
GED -
Bachelor's - Healthcare Administration
- Pursuing a Bachelor of Science in Healthcare Administration, focusing on healthcare policy, strategic management, and patient care services.
- Developing expertise in healthcare finance, legal and ethical compliance, and quality improvement methodologies.
- Engaged in academic research and practical projects designed to analyze complex healthcare systems and optimize operational delivery.
Skills
- Customer Service Excellence
- Adaptability
- Communication (Verbal & Written)
- Quality Improvement
- Data Entry & Documentation
- Microsoft Office (Word, Outlook, Excel)
- Virtual Communication Tools (Zoom, Teams)
- Accurate record keeping
- Customer support
- Attention to detail
- Time management
References
References available upon request.
Timeline
Housekeeper - Super 8 by Wyndham
01.2021 - 10.2022
Assistant - Affordable Painters
04.2018 - 10.2021
Third-Party Billing Processor - DHL Global Forwarding
03.2017 - 01.2019
Quality Control Analyst - Contract Distribution Inc.
02.2014 - 03.2017
Pekin Family Education Center - GED,
Southern New Hampshire University - Bachelor's, Healthcare Administration