Work Preference
Overview
Work History
Education
Timeline

Jennifer Davis

Dollar Tree Stores
Lansing,MI
Jennifer Davis

Work Preference

Desired Job Title

Store ManagerManagerAssistant Store Manager

Minimum Desired Compensation

$52000/yr
22
Years of experience

Work History

Store Manager

9 Years 6 Months
Dollar Tree Stores | 04.2017 - Current
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff on customer service techniques and product knowledge.
  • Managed inventory levels through effective stock rotation and replenishment practices.
  • Developed promotional displays to enhance product visibility and drive sales.
  • Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
  • Implemented loss prevention measures, reducing shrinkage through team training and monitoring.
  • Collaborated with upper management to establish operational goals and performance metrics.
  • Enhanced employee engagement by fostering a positive work environment focused on teamwork and accountability.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales

Manager

2 Years 7 Months
Clean Team | 08.2014 - 03.2017
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored team members on best practices in cleaning and equipment use.
  • Streamlined inventory management processes, reducing waste and improving supply availability.
  • Developed training materials that enhanced employee understanding of operational protocols.
  • Implemented quality control measures that improved service delivery and customer satisfaction.
  • Conducted regular performance evaluations to identify areas for improvement among staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

9 Years 6 Months
McDonald's Restaurant | 02.2005 - 08.2014
  • Oversaw daily operations to ensure high-quality service delivery and customer satisfaction.
  • Developed and implemented training programs for staff to enhance operational efficiency.
  • Managed inventory control processes, optimizing stock levels and reducing waste.
  • Streamlined scheduling systems to improve workforce productivity and service response times.
  • Led cross-functional teams to drive process improvements across cleaning operations.
  • Established performance metrics to evaluate team effectiveness and operational outcomes.
  • Coordinated safety initiatives, ensuring compliance with industry regulations and standards.
  • Fostered a culture of teamwork and accountability among staff through effective mentoring strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

Medical Assistant - Medical Assistant

Career Quest | Lansing, MI

High School Diploma

East Lansing High | East Lansing | 06-1995

General

Timeline

Store Manager

Dollar Tree Stores
04.2017 - CurrentRead More

Manager

Clean Team
08.2014 - 03.2017Read More

Manager

McDonald's Restaurant
02.2005 - 08.2014Read More

Career Quest

Medical Assistant from Medical Assistant
Read More

East Lansing High

High School Diploma
Read More
Jennifer Davis