Jennifer De Freitas
Orlando
Summary
Client-focused college student with nearly five years of retail experience and leadership responsibilities, skilled in personalized styling and delivering elevated, one-on-one customer experiences. Committed to building trust with clients and creating warm, memorable moments while maintaining strong attention to detail.
Overview
5
5
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
Boca Raton
05.2021 - Current
- Answered customer inquiries, processed orders, handled payments, and provided merchandise expertise.
- Guided customers through the process of successfully finding their ideal sizes and styles.
- Actively stayed informed about the latest sales offerings and loyalty programs.
- Maintained a professional appearance that reflects the brand's image.
- Assisted in the design and production of marketing materials.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
Inventory Associate
Aritzia
Orlando
03.2025 - 08.2025
- Efficiently and accurately processed incoming and outgoing shipments to and from distribution centers, from store to store, and to clients.
- Strategically place the product in the back room, ensuring the product is evenly distributed to achieve optimal balance, and stocked at the ideal quantities.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Assisted in loss prevention efforts by monitoring stock discrepancies.
- Supported in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies, and equipment management.
- Collaborated with team members to execute floor reset plans and ensure seamless transitions.
Receptionist
Noire The Nail Bar
Parkland
02.2023 - 01.2024
- Greeted clients warmly and ensured a positive first impression.
- Managed appointment scheduling using salon management software.
- Coordinated appointment schedules to optimize client flow and enhance service delivery.
- Communicated effectively with clients to schedule and confirm appointments, ensuring clarity and satisfaction.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Associate of Arts - Architecture
Valencia College
Orlando, FLSkills
- Customer service
- Visual merchandising
- Inventory management
- Brand awareness
- Retail operations
- Personalized styling
- Effective sales techniques
- Communication skills
References
References available upon request.
Timeline
Inventory Associate
Aritzia
03.2025 - 08.2025
Receptionist
Noire The Nail Bar
02.2023 - 01.2024
Brand Representative
Abercrombie & Fitch
05.2021 - Current
Associate of Arts - Architecture
Valencia College