Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
References
Timeline
Generic

Jennifer De Leon

Philadelphia,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to apply time management and organizational skill in various environments.

Overview

6
6
years of professional experience

Work History

Licensed Insurance Sales Agent

Allstate
El Paso, TX
03.2022 - 10.2024
  • Developed and implemented sales strategies, increasing market share of insurance products.
  • Offered guidance on clients' insurance needs and recommended appropriate coverage options.
  • Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.

Customer Service Agent

Farmers Insurance Agency
Carson, CA
08.2018 - 03.2020
  • Performed administrative duties related to customer service such as filing documents or completing paperwork.
  • Answered incoming calls promptly and professionally within company standards.
  • Assisted customers with inquiries regarding products and services through phone, email, and chat.

Education

High School Diploma -

American School of Correspondence
Lansing, IL
12-2009

Skills

  • Customer Needs Assessment
  • Product Knowledge
  • Client Account Management
  • Deadline-oriented
  • One Call Resolution

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Volunteer Work

Territory managing and record input.

References

References available upon request.

Timeline

Licensed Insurance Sales Agent

Allstate
03.2022 - 10.2024

Customer Service Agent

Farmers Insurance Agency
08.2018 - 03.2020

High School Diploma -

American School of Correspondence
Jennifer De Leon