Licensed Insurance Sales Agent with a background in developing personalized insurance programs and managing client relationships. Strengths include understanding complex insurance concepts, advising clients on risk management, and maintaining high customer satisfaction levels. Made significant impact in previous role by boosting sales through effective cross-selling techniques and ensuring comprehensive coverage for all clients.
Hi, I’m
Leslie Justice
Summary
Overview
8
years of professional experience
2
years of post-secondary education
Work History
GEICOLakeland, Florida
Licensed Insurance Sales Agent
01.2026 - 05.2026
Job overview
- Assisted clients in selecting appropriate insurance coverage options.
- Educated customers on policy features and benefits.
- Processed insurance applications and renewals efficiently.
- Collaborated with team members to resolve client inquiries promptly.
- Utilized company software to manage client accounts effectively.
- Responded promptly to customer inquiries regarding product features, pricing, availability.
- Analyzed client needs and provided customized solutions for their individual requirements.
- Negotiated terms of insurance contracts with clients to ensure best possible coverage at competitive rates.
- Participated in weekly team meetings to discuss strategies for increasing sales volume.
- Ensured compliance with state regulations related to selling insurance products.
- Identified opportunities for cross-selling additional products based on customer needs.
- Assisted clients in understanding the various types of insurance coverage available and helped them select appropriate products.
- Processed applications for new policies or changes to existing ones quickly and accurately.
- Upsold products to policyholders and potential new clients.
- Offered policy guidance and management to promote asset protection.
- Negotiated policy terms and premiums with potential clients, ensuring competitive offers.
- Addressed and resolved clients' inquiries and concerns promptly, ensuring high levels of client satisfaction.
- Prepared and delivered detailed policy proposals and quotes to potential clients.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Uber And LyftOrlando, FL
Rideshare Driver/Delivery Driver
06.2020 - 02.2026
Job overview
- Maintained a clean driving record throughout employment tenure.
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays.
- Received multiple commendations from customers for exceptional service.
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction.
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally.
- Adhered to all traffic laws and regulations.
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service. Maintain a 98% customer satisfaction rating.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Followed company guidelines and policies when interacting with passengers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Fostered positive working relationships with regular customers.
AmazonLakeland, FL
Delivery Associate
10.2024 - 01.2025
Job overview
- Executed efficient route planning to maximize delivery efficiency and minimize delays.
- Utilized handheld devices to scan packages, ensuring accurate tracking and delivery confirmation.
- Collaborated with team members to optimize delivery processes and share best practices.
- Implemented time management strategies to ensure timely and efficient delivery of packages.
- Provided exceptional support to customers by addressing questions and resolving issues promptly.
- Provided friendly customer service when interacting with clients during deliveries.
- Updated electronic tracking system throughout the day with delivery status information.
Polk County School Board
Nutrition Assistant
02.2018 - 03.2022
Job overview
- Prepared meals according to prescribed diets or recipes while adhering to safety and sanitation standards.
- Demonstrated strong interpersonal skills when interacting with people from various backgrounds or age groups.
- Educated children on proper nutrition guidelines, portion control, and healthy eating habits.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Preserved inventory of nutrition-related supplies and equipment.
- Monitored food safety and sanitation standards in food service areas.
Education
Keiser CollegeLakeland, FL
Associate Of Science from Medical Assisting
01.2000 - 05.2002
University Overview
Skills
- Licensed Insurance Agent
- Property & Casuality
- Customer Service
- Communication and Interpersonal Skills
- Dependable and Trustworthy
- Efficiency and Time Management
- Self Motivation
- Adaptability and flexibility
- Policy writing
- Risk assessment
- Quality assurance
- Team collaboration
- Problem solving
- Attention to detail
- New business development
- Policy adjustment
- Team training and development
- Contract review and analysis
- Asset protection
- Appointment management
- New policy quotations
- Sales quota achievement
- Insurance sales strategy
- Customer needs assessment
- Strong negotiation
- Product knowledge
- Regulatory requirements
- Goal setting
- Consultative sales approach
- Critical thinking
- Multitasking Abilities
Timeline
Licensed Insurance Sales Agent
GEICO
01.2026 - 05.2026
Delivery Associate
Amazon
10.2024 - 01.2025
Rideshare Driver/Delivery Driver
Uber And Lyft
06.2020 - 02.2026
Nutrition Assistant
Polk County School Board
02.2018 - 03.2022
Keiser College
Associate Of Science from Medical Assisting
01.2000 - 05.2002
License
License
- Personal Lines Property and Casualty License 01/2026