Jennifer Delgado
Katy
Summary
Detail-oriented professional experienced in Medicare insurance, quality control, and administrative support. Expertise in managing confidential information, maintaining accurate records, and ensuring compliance with policies. Strong computer skills in Microsoft applications and data entry, with a focus on problem-solving in fast-paced settings. Seeking Payroll Clerk or Payroll Specialist role to enhance operational efficiency in payroll departments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Licensed Health Insurance Agent
Bloom Insurance Agency
06.2025 - Current
- Assisted customers with Medicare plan enrollments and policy changes to ensure optimal coverage and compliance.
- Maintained confidential client records while complying with HIPAA regulations.
- Explained benefits and resolved customer account issues to enhance customer satisfaction and retention.
- Verified and entered customer information with a high degree of accuracy.
- Reviewed applications for completeness and corrected documentation errors to expedite processing and ensure accuracy.
Dialysis Technician
U.S Renal CAre
Poughkeepsie
08.2023 - 05.2024
- Responded promptly to patient needs during dialysis sessions, enhancing patient experience and care.
- Recorded and audited patient treatment data and logs each shift, ensuring compliance with HIPAA and facility policy.
- Documented patient treatment records accurately and timely.
- Coordinated communication among nursing and administrative staff to meet daily shift cutoffs and documentation deadlines.
Quality Control Technician
Terramar U.S.A
Norfolk
10.2020 - 05.2023
- Worked closely with production teams to resolve quality issues.
- Investigated and identified discrepancies in records to ensure accuracy. and documented findings accurately.
- Maintained detailed inspections records and reports.
- Executed high-volume data entry and verification, generating reports for leadership that minimized data-entry errors.
Education
High School Diploma -
Poughkeepsie High School
New York06-2015
Skills
- Data verification
- Data entry
- Error detection and resolution
- Client documentation
- Microsoft Office Suite
- Microsoft Excel
- Microsoft Outlook
- Attention to detail
- Administrative Support
- Time management
- Organization
- Problem Solving
- Bilingual (Spanish/English)
- Inventory management
Certification
- Licensed Life and Health
- Payroll specialist (coursea)
Languages
Spanish
Native/ Bilingual
Timeline
Licensed Health Insurance Agent
Bloom Insurance Agency
06.2025 - Current
Dialysis Technician
U.S Renal CAre
08.2023 - 05.2024
Quality Control Technician
Terramar U.S.A
10.2020 - 05.2023
High School Diploma -
Poughkeepsie High School