Jennifer DeMent
Driftwood,TX
Summary
Escrow Officer with strong knowledge of escrow process, title process and industry policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of Texas real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr Escrow Officer - Branch Manager
Concierge Title of Texas
08.2024 - Current
- Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Sr. Escrow Officer - Branch Manager
Capital Title
01.2023 - 08.2024
- Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Sr. Escrow Officer - Branch Manager
BNT Of Texas
08.2022 - 11.2022
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed-up on status of releases, policies and return of recorded documents.
- Prepared and delivered projected CD or HUD-1 settlement statements to lender upon request.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Forwarded title clearing documentation to title officer for approval.
- Checked signatures and legal descriptions for accuracy and integrity.
Escrow Officer
Texas National Title
02.2019 - 08.2022
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process
- Communicated requirements and title exception information to clients
- Opened incoming orders and set up escrow files within 2 hours of receiving purchase agreement
Escrow Officer
Placer Title
06.2015 - 01.2019
- Managed real estate closing process in compliance with applicable standards and legal requirements
- Examined purchase and sale agreement for potential items of concern and addressed immediately
REO Real Estate Transaction Coordinator
Larry Schrimp
03.2010 - 06.2015
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Managed over 30 calls per day to address client and customer inquiries and concerns
- Managed team of employees, overseeing hiring, training and professional growth of employees
REO Real Estate Transaction Coordinator
Bill Pfeif & Associates
04.2007 - 03.2010
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Escrow Assistant
First American Title
05.2002 - 08.2005
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Education
High School Diploma -
Gilroy High School
Gilroy, CA06.1989
Skills
- Escrow Management
- Real Estate Industry Understanding
- Lender Collaboration
- Tax Liability Calculation
- Settlement Statements
- Customer Relations
- Legal Requirements
- Professional Relationships
- Property Rights
- Purchasing Agreement Review
- Time Management
- Terms Definition
Certification
- Texas Licensed Escrow Officer - 2019 - Current
- Certified Notary - 2019 - Current
Timeline
Sr Escrow Officer - Branch Manager
Concierge Title of Texas
08.2024 - Current
Sr. Escrow Officer - Branch Manager
Capital Title
01.2023 - 08.2024
Sr. Escrow Officer - Branch Manager
BNT Of Texas
08.2022 - 11.2022
Escrow Officer
Texas National Title
02.2019 - 08.2022
Escrow Officer
Placer Title
06.2015 - 01.2019
REO Real Estate Transaction Coordinator
Larry Schrimp
03.2010 - 06.2015
REO Real Estate Transaction Coordinator
Bill Pfeif & Associates
04.2007 - 03.2010
Escrow Assistant
First American Title
05.2002 - 08.2005
High School Diploma -
Gilroy High School
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