Versatile and results-oriented professional with a track record of enhancing operational efficiency at Rainbow Children’s Clinic. Leveraged expertise in MS Office and bilingual communication skills to streamline office procedures and improve client relations. Demonstrated leadership in team collaboration and problem-solving, achieving significant improvements in customer service and administrative processes.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Rainbow Children’s Clinic
Arlington
10.2024 - Current
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Assist in HR needs and candidate searches, conduct interviews and create new employee files
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
E-6 First Class Petty Officer, Military Police Supervisor
U.S. Navy Reserves
Fort Worth
03.2009 - Current
ICA ID Card Specialist (Personnel Assistant II)
Navy
Fort Worth
08.2023 - 08.2024
Sales Manager
24 Hour Fitness
Arlington
10.2016 - 08.2018
Increased membership inquiries and sign-ups through comprehensive sales and service experiences
Fostered community engagement and member retention by inspiring fitness goals
Resolved member issues and connected them with resources, building strong relationships
Drove retention and referrals with personalized fitness guidance and exceptional service
Registered Dental Assistant
Dentaleaf
Mansfield
10.2015 - 09.2016
Performed all of the duties of a registered dental assistant including preparing exam rooms, assisting dentists and hygienists during procedures and examinations, educating patients on oral health, providing patients with aftercare instructions, as well as clerical desk work and scheduling appointments
Education
Bachelor of Science - Nutrition
Arizona State University
Tempe, AZ
12-2020
Skills
Proven experience as an administrative assistant or office admin assistant
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and oral communication skills both in English and Spanish
Strong organizational skills with the ability to multi-task
Willing to work from home if needed or to continue doing unfinished task for the day
Please personality and easy to get along with others
Bilingual - Spanish
Timeline
Administrative Assistant
Rainbow Children’s Clinic
10.2024 - Current
ICA ID Card Specialist (Personnel Assistant II)
Navy
08.2023 - 08.2024
Sales Manager
24 Hour Fitness
10.2016 - 08.2018
Registered Dental Assistant
Dentaleaf
10.2015 - 09.2016
E-6 First Class Petty Officer, Military Police Supervisor
Administrative Assistant at Secretaría de Hacienda / Secretaría de Relaciones ExterioresAdministrative Assistant at Secretaría de Hacienda / Secretaría de Relaciones Exteriores