Habiba Ahmad

• Managed international and domestic parts orders to ensure accurate fulfillment and on time delivery.
• Managed the end-to-end preparation of client manuals, including gathering all required technical inputs and job specific documentation for Project Engineers and Project Managers to support successful project delivery.
• Communicated and worked with multiple departments to ensure the completion of jobs that our company had bid on and won.
• Coordinated business meetings and managed comprehensive travel itineraries to support efficient scheduling and seamless operations.
• DEI and Employee Engagement Leadership - Served on employee boards focused on inclusion, mentoring, and engagement, contributing to a stronger workplace culture and cross team collaboration.
• Volunteered at multiple company supported sustainability events, educating students about water conservation and environmental stewardship.
• Creating startup manuals from scratch for companies that have purchased Xylem products. Organizing surprise celebrations, themed days, or morale-boosting events.
• Operated as the unofficial "vibe checker" when tensions rise.
• Anticipated needs or decisions before they're spoken.
• Procured odd supplies (from safety gear to custom promotional items). Found obscure travel routes, visas, or accommodations.

• Manage multiple projects / priorities and follow up to ensure timely achievement of commitments.
• Prepare, evaluate, and edit incoming and outgoing communications for the executive.
• Process T&L expenses, direct business contacts to appropriate managers, maintain passport and visa requirements.
• Plan, schedule, and arrange business meetings and travel itineraries.
• Proactively coordinate the executive's calendar, which is comprised of a heavy meeting schedule and extensive travel.
• Organized the executive's entire team for scheduling, including several other officers within the company.

• Reported Sunshine Act compliance for both GE Healthymagination and GE Ventures businesses.
• Maintained project documentation, records, and meeting information. Coordinated and planned projects, meetings, and events.
• Provided executive level administrative support including appointment scheduling, domestic & international travel, and expense reporting.

Administrative Assistant & Project Coordinator, August 2005 - October 2013

• Established and maintained relationships with bank officers and staff.
• Planned and provided support for district and regional meetings.
• Ensured successful project delivery and managed daily scheduling, document control, and correspondence.
• Coordinated special events.

Branch Manager

• Designed sales goals and activities to acquire new customer relationships and grow existing relationships.
• Acted as liaison between branch colleagues.
• Drove sales efforts by reinforcing Achieving Excellence routines.
• Oversaw all operations and sales of the bank office.
• Collaborated with internal departments to improve the range of products and services for customers and prospects.

• Supported daily operations by managing customer inquiries and processing transactions efficiently.
• Assisted in preparing reports and documentation for compliance and regulatory requirements.
• Collaborated with team members to streamline workflows, enhancing overall department efficiency.
• Utilized banking software to maintain accurate client records and transaction histories.

• Managed daily branch operations, ensuring compliance with banking regulations and company policies.
• Led team of associates in delivering exceptional customer service and resolving complex client inquiries.
• Developed and implemented strategic sales initiatives to enhance branch performance and profitability.
• Oversaw training and development programs for staff, fostering a culture of continuous improvement.

• Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
• Assisted customers with account inquiries and resolved issues promptly, enhancing client satisfaction.
• Maintained cash drawer integrity by performing regular audits and balancing daily transactions accurately.
• Educated clients on banking products and services, promoting financial literacy and informed decision-making.