Jennifer Dixon
Grady,AL
Summary
Detail-oriented Certified Pharmacy Technician with over 3 years of experience in retail pharmacy environments with both private sector and a major national chain. Knowledgeable of FDA drug safety, HIPPA guidelines, prescription interactions and pharmacy laws.
Proven ability to manage demanding high pressure situations to ensure win-win outcomes for both patients and pharmacy. Communicated well with healthcare providers regarding pharmacy regulations while delivering exceptional customer service.
Overview
18
18
years of professional experience
Work History
Cashier
Ingram's Farmers Market
Millbrook, AL
05.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained clean and organized checkout area, ensuring compliance with health and safety standards.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Certified Pharmacy Technician
J & M Drugs
Warner Robins, GA
10.2021 - 05.2024
- Managed inventory levels, conducting regular stock checks to reduce waste and ensure availability of medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Pharmacy Technician
Walgreens
Warner Robins, GA
05.2019 - 10.2021
- Processed medication orders accurately, ensuring compliance with pharmacy regulations and standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Customer Service Cashier
Walgreens
Warner Robins, Ga.
07.2008 - 05.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Monitored inventory levels and assisted in restocking merchandise.
- Processed photo orders
- Assisted in Pharmacy as needed
- Assisted with Planograms and Resets
Education
High School Diploma -
Prattville High School
Prattville, AL05-2003
Skills
- Complied with national and Georgia Pharmacy laws
- Versed and followed HIPAA regulations
- Prescription interpretation from medical providers
- Complied with national and Georgia Pharmacy laws
Timeline
Cashier
Ingram's Farmers Market
05.2025 - Current
Certified Pharmacy Technician
J & M Drugs
10.2021 - 05.2024
Pharmacy Technician
Walgreens
05.2019 - 10.2021
Customer Service Cashier
Walgreens
07.2008 - 05.2019
High School Diploma -
Prattville High School